topic samsung a50 android 10 in Tech Talk

samsung a50 android 10

hunteraks — Wed, 18 Mar 2020 20:02:59 GMT

AFTER UPDATE TO ONE UI 2.0 AND ANDROID 10 IN SAMSUNG A50.BATTERY DRAINING FAST..CAMERA DOWNGRADE....WIDE ANGLE REMOVED.....CHANGED CAMERA 25 MP TO 16MP.....THIS UPDATE IS TOTTLY WROST......MY MOBILE IS GOING TO HEAVEN.....

Re: samsung a50 android 10

Faizal009 — Wed, 18 Mar 2020 20:38:41 GMT

Bro for the battery problem just factory reset your device...it will help.

Re: Re: samsung a50 android 10

Aravindturubati — Thu, 19 Mar 2020 00:47:17 GMT

it does nothing with reset after that, u will reinstall ur previous data.
it just time waste it is a software issue to fix this

Re: Re: samsung a50 android 10

Aravindturubati — Thu, 19 Mar 2020 00:46:44 GMT

wide angle is there bro change the screen ratio from 3:4h to 3:4 there u can zoom and use wide angle
and I have faced a single issue is my fingerprint had completely broken it is not registering , if it is registers then I have checked added fingerprint it shows nothing

Re: samsung a50 android 10

CrazyBoy28 — Thu, 19 Mar 2020 06:41:05 GMT

Hope will fix it with Future Update

Re: samsung a50 android 10

hunteraks — Thu, 19 Mar 2020 07:15:00 GMT

aravindturubati

remove screen lock.....And .....Power OFf your phone and remove Cached data And Turn On again and register I Hope It Will Help you

Re: samsung a50 android 10

chitti1998 — Fri, 20 Mar 2020 08:11:10 GMT

no problem samsung checked the update that is bug free or not. they released beta update for all users in india. they will release official bug free update with march security patch.

Re: samsung a50 android 10

cs_member10 — Fri, 20 Mar 2020 11:57:47 GMT

Dear Samsung Member,

Greetings From Samsung Customer Support!

Be assured, to resolve camera issue kindly follow given steps:

1. Clear application data:-tap settings>apps>camera>storage>clear data.
2. Remove third party application:- Tap Settings>Apps> Select the third-party application from Apps>Uninstall.

To resolve the issue of battery drainage kindly perform some of the basic steps in the given link:-
https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

If the issue still persist kindly send us the error log file with in 15 minutes of issue occurrence through error report section from Samsung Member Application :- Samsung Member Application > click on get help > send feedback > error report.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Re: Re: samsung a50 android 10

hunteraks — Fri, 20 Mar 2020 12:10:04 GMT

this is last update ......This is official.....ab nahi aayega koi update

Re: Re: samsung a50 android 10

chitti1998 — Fri, 20 Mar 2020 12:32:34 GMT

no they will release another update. please wait.

Re: samsung a50 android 10

CS_member7 — Sun, 05 Apr 2020 06:19:35 GMT

Dear Samsung member,

Greetings from Samsung Customer Support!

Be assure below given steps will resolve the drinage issue:-
1. Go to Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory.
2. Turn off Bluetooth, Wi-Fi, mobile Hotspot, NFC etc. Swipe down on the home screen to open Notification panel > Tap on Bluetooth, Location/GPS, Wi-Fi, Mobile Hotspot, NFC etc. to turn off.
3. We recommend you to avoid usage in area with low network/fluctuation as it will drain the battery considerably fast.

Below given steps will improve the picture quality:-
1) Poor Camera Image Quality:- Check physical condition of your camera lens.
2) Please check there is no laminated or tempered glass pasted on camera.
3) Camera > Settings > Reset settings> Reset.
4) Check device in safe mode:- Power off the device > Press and hold the Power key for one or two s
seconds to turn on the device > When the logo appears, press and hold the Volume down key. (To exit
safe mode Restart the device)

After following the above steps, If issue still persist please do send the log file, so that we can provide you the better assistance.(Note:-You are requested to send it within 15 minutes of problem occur).

Thanks for writting Samsung.

Warm Regards,
Samsung Customer Support