topic Re: S10 overheating in Tech Talk

S10 overheating

NachiketS — Mon, 16 Mar 2020 19:03:42 GMT

Noticed overheating in my Samsung S10 while recording video and using instagram filters. Tried resetting the device. Problem still persists.

Re: S10 overheating

Bantisingh2648 — Mon, 16 Mar 2020 19:38:50 GMT

maat bol vai bohot problem ho raha hai s10 plus mei v,sala etne paise deke v ohi a50 wala he test mil raha hai paresaan ho gaya hu be update de de k mar liya pura fon ka

Re: S10 overheating

Turbanpride — Mon, 16 Mar 2020 23:17:47 GMT

Aluminium body hai bhai sides me. Obvio heat up hota hai. Maine bhi experience kiya hai. Mostly optimised usage me use kro, toh kam hoga. Jab bhi max usage hoga CPUs ka toh heatup hoga hi. 😓😓😓

Re: Re: S10 overheating

NachiketS — Tue, 17 Mar 2020 04:02:51 GMT

optimise me use karne k liye thodi liya hai bhai itna expensive phone🤣

Re: Re: S10 overheating

Turbanpride — Tue, 17 Mar 2020 04:33:21 GMT

Baat toh teri sahi hai.... But kabhi kabhi oberheat toh ho raha hai, ilaaz toh iska mila nahi mujhe abhi tak

Re: S10 overheating

cs_member9 — Wed, 18 Mar 2020 11:13:28 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

Kindly perform below mentioned troubleshooting steps to resolve heating issue.

1. Disable unwanted Functions like Bluetooth and Location Settings.

2. Avoid usage of smartphone when charging.

3. Get the software of the device updated to the latest version by following path : Settings >
Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now

If issue remains unresolved, please send an error report with log file as soon as you experience the issue(preferably within 15 mins in order for us to get the data that we need) using path:-
Samsung member app > Get Help > Send Feedback > Error Report

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Re: Re: S10 overheating

NachiketS — Wed, 18 Mar 2020 11:22:15 GMT

thanks for the revert..i am using latest available software.. will send you log file when i get this issue again.

Re: Re: S10 overheating

AbandonedAccount — Tue, 28 Jul 2020 09:56:50 GMT

If I may add, If you are shooting long video for IGTV for long duration with retakes.. bad idea on a mobile phone device.