M30s network issue

Ganpati5 — Sun, 08 Mar 2020 17:45:41 GMT

I recently purchased a Galaxy m30s, facing network issue quite often.the network is good in my area I had no issues regarding network while I was using my previous phone in this area.need to fix this issue asap.

Re: M30s network issue

Samsung_Support2 — Wed, 11 Mar 2020 07:29:29 GMT

Hi there,

We would suggest you to follow the mentioned steps to resolve the issue:

1) Check Network mode and set it to Auto Connect. (Settings > Connections > Mobile Network > Network mode > Select LTE/3G/2G auto connect)

2) Search for the Network Manually by the steps as mentioned:

Settings > Connections > More Networks > Mobile Networks > Network Operators > Select Manual Search.

3) Check via another SIM card in the device.

4) Reset network settings (Settings > General Management > Reset > Reset network settings).

Note: Kindly once coordinate with the network service provider.

If still issue persists, kindly visit nearest service center for physical inspection of your device. Service center personnel will provide you the further resolution.
Follow the link mentioned below-
http://www.samsung.com/in/support/servicelocation/

Regards,
Team Samsung Members

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M30s network issue

Re: M30s network issue