https://r2.community.samsung.com/t5/Tech-Talk/Samsung-Members/m-p/3594444#M43882 like<BR />share <BR />comment Sat, 29 Feb 2020 14:24:50 GMT ayushgarg497 2020-02-29T14:24:50Z https://r2.community.samsung.com/t5/Tech-Talk/Samsung-Members/m-p/3594441#M43881 <DIV><BR /></DIV><DIV><DIV class="content division" style="margin: 0px auto; padding: 0px; font-size: 1.3em; text-align: center; width: 601.69px; color: rgb(48, 48, 48); font-family: SamsungKoreanRegular, RobotoRegular, Arial, sans-serif; background-color: rgb(244, 244, 244);"><H2 style="margin: 1.35em 0px -0.6em; padding: 0px 0.5em; font-size: 2.4em; font-family: SamsungKoreanBold, RobotoRegular, Arial, sans-serif; color: rgb(0, 0, 0); word-break: keep-all; letter-spacing: -0.01em;"><SPAN style="display: inline-block;">“ Get always-on support</SPAN><BR /><SPAN style="display: inline-block;">at Samsung Members ”</SPAN></H2><P style="margin: 2.4em 0px 0px; padding: 0em 2em; word-break: keep-all;"><SPAN style="display: inline-block; word-break: keep-all;">For a device that is always there for you,</SPAN>&nbsp;<SPAN style="display: inline-block; word-break: keep-all;">support is always here.</SPAN><BR /><SPAN style="display: inline-block; word-break: keep-all;">Samsung offers seamless, trouble-free service</SPAN><BR /><SPAN style="display: inline-block; word-break: keep-all;">for Galaxy customers with always-on support through</SPAN><BR /><SPAN style="display: inline-block; word-break: keep-all;">the Samsung Members app and our 24/7 helpline.</SPAN></P><IMG src="https://static.samsungmembers.com/default/article/20191014140103080/image_0.jpg" class="wide" style="border-style: none; vertical-align: middle; margin-top: 2.8em; width: 601.69px; height: auto;" /></DIV><DIV class="content division gudiebox" style="margin: 0px auto; padding: 0px; background-image: url(&quot;box_M.jpg&quot;); background-repeat: repeat-y; background-size: 100%; font-size: 1.3em; text-align: center; width: 601.69px; color: rgb(48, 48, 48); font-family: SamsungKoreanRegular, RobotoRegular, Arial, sans-serif; background-color: rgb(244, 244, 244);"><DIV class="top" style="margin: 0px; padding: 0px; background-image: url(&quot;box_T.jpg&quot;); background-size: 100%; background-repeat: no-repeat; min-height: 6.9444vw;"></DIV><H3 class="first" style="margin-right: 0px; margin-bottom: -0.6em; margin-left: 0px; padding: 0px 1.5em; font-size: 1.9em; word-break: keep-all; letter-spacing: 0.01em; margin-top: 0px !important;"><SPAN style="display: inline-block;">Support at your fingertips</SPAN><BR /><SPAN style="display: inline-block;">&lt; How to Get Help &gt;</SPAN></H3><P style="margin: 2.4em 0px 0px; padding: 0em 2em; word-break: keep-all;"><SPAN style="display: inline-block; word-break: keep-all;">Find out how to access ‘Get Help’</SPAN><BR /><SPAN style="display: inline-block; word-break: keep-all;">and various support features provided for you.</SPAN></P><IMG src="https://static.samsungmembers.com/default/article/20191014140103080/guide_1.jpg" class="wide" style="border-style: none; vertical-align: middle; margin-top: 2.8em; width: 601.69px; height: auto;" /><P class="guide" style="margin: 2.3em 0px 0px; padding: 0em 2em; word-break: keep-all;"><SPAN style="display: inline-block; word-break: keep-all;"><I style="display: inline-block; vertical-align: bottom; border: 0.1em solid rgb(71, 175, 235); width: 1.4em; margin: 0.5em 0px 0px; height: 1.4em; border-radius: 1.5em;"><B style="color: rgb(71, 175, 235); font-style: normal;">1</B></I>&nbsp;Open ‘Samsung Members’ then tap ‘Get Help’</SPAN></P><DIV class="bottom" style="margin: 0px; padding: 0px; background-image: url(&quot;box_B.jpg&quot;); background-size: 100%; background-repeat: no-repeat; height: 6.9444vw;"></DIV></DIV><DIV class="division firstAfter" style="margin: 0px auto; padding: 0px; width: 601.69px; color: rgb(48, 48, 48); font-family: SamsungKoreanRegular, RobotoRegular, Arial, sans-serif; font-size: 12px; background-color: rgb(244, 244, 244);"><IMG src="https://static.samsungmembers.com/default/article/20191014140103080/image_1.jpg" class="wide" style="border-style: none; vertical-align: middle; margin-top: 2.8em; width: 601.69px; height: auto;" /></DIV><DIV class="content division gudiebox" style="margin: 0px auto; padding: 0px; background-image: url(&quot;box_M.jpg&quot;); background-repeat: repeat-y; background-size: 100%; font-size: 1.3em; text-align: center; width: 601.69px; color: rgb(48, 48, 48); font-family: SamsungKoreanRegular, RobotoRegular, Arial, sans-serif; background-color: rgb(244, 244, 244);"><DIV class="top" style="margin: 0px; padding: 0px; background-image: url(&quot;box_T.jpg&quot;); background-size: 100%; background-repeat: no-repeat; min-height: 6.9444vw;"><IMG src="https://static.samsungmembers.com/default/article/20191014140103080/icon_1.jpg" class="wide" style="border-style: none; vertical-align: middle; margin-top: 2.8em; width: 601.69px; height: auto;" /></DIV><H3 style="margin: 1.5em 0px -0.6em; padding: 0px 1.5em; font-size: 1.9em; word-break: keep-all; letter-spacing: 0.01em;"><SPAN style="display: inline-block;">How to Get Help #1</SPAN><BR /><SPAN style="display: inline-block;">&lt; Phone Care &gt;</SPAN></H3><P style="margin: 2.4em 0px 0px; padding: 0em 2em; word-break: keep-all;"><SPAN style="display: inline-block; word-break: keep-all;">Before using our 24/7 service, diagnose</SPAN><BR /><SPAN style="display: inline-block; word-break: keep-all;">your own Galaxy and optimize performance.</SPAN></P><OL style="margin: 0px; padding: 3.4722vw 6.9444vw 0px 18.055vw; list-style: none;"><LI style="margin: 0px; padding: 3.4722vw 0px 3.4722vw 6.9444vw; list-style: none; text-align: left; background-image: url(&quot;check.jpg&quot;); background-repeat: no-repeat; background-size: 6.9444vw; background-position: left center;">Learn how to keep the device healthy<BR />with Automatic checks</LI><LI style="margin: 0px; padding: 3.4722vw 0px 3.4722vw 6.9444vw; list-style: none; text-align: left; background-image: url(&quot;check.jpg&quot;); background-repeat: no-repeat; background-size: 6.9444vw; background-position: left center;">Test hardware performance,<BR />such as camera and microphone</LI><LI style="margin: 0px; padding: 3.4722vw 0px 3.4722vw 6.9444vw; list-style: none; text-align: left; background-image: url(&quot;check.jpg&quot;); background-repeat: no-repeat; background-size: 6.9444vw; background-position: left center;">Delete unnecessary data and<BR />optimizing memory performance</LI><LI style="margin: 0px; padding: 3.4722vw 0px 3.4722vw 6.9444vw; list-style: none; text-align: left; background-image: url(&quot;check.jpg&quot;); background-repeat: no-repeat; background-size: 6.9444vw; background-position: left center;">Reduce battery consumption<BR />and speeding up your phone</LI></OL><DIV class="bottom" style="margin: 0px; padding: 0px; background-image: url(&quot;box_B.jpg&quot;); background-size: 100%; background-repeat: no-repeat; height: 6.9444vw;"></DIV></DIV><DIV class="content division gudiebox" style="margin: 0px auto; padding: 0px; background-image: url(&quot;box_M.jpg&quot;); background-repeat: repeat-y; background-size: 100%; font-size: 1.3em; text-align: center; width: 601.69px; color: rgb(48, 48, 48); font-family: SamsungKoreanRegular, RobotoRegular, Arial, sans-serif; background-color: rgb(244, 244, 244);"><DIV class="top" style="margin: 0px; padding: 0px; background-image: url(&quot;box_T.jpg&quot;); background-size: 100%; background-repeat: no-repeat; min-height: 6.9444vw;"><IMG src="https://static.samsungmembers.com/default/article/20191014140103080/icon_2.jpg" class="wide" style="border-style: none; vertical-align: middle; margin-top: 2.8em; width: 601.69px; height: auto;" /></DIV><H3 style="margin: 1.5em 0px -0.6em; padding: 0px 1.5em; font-size: 1.9em; word-break: keep-all; letter-spacing: 0.01em;"><SPAN style="display: inline-block;">How to Get Help #2</SPAN><BR /><SPAN style="display: inline-block;">&lt; Live Chat &gt;</SPAN></H3><P style="margin: 2.4em 0px 0px; padding: 0em 2em; word-break: keep-all;"><SPAN style="display: inline-block; word-break: keep-all;">Having trouble finding time to contact our Helpline?</SPAN><BR /><SPAN style="display: inline-block; word-break: keep-all;">Try using our Live Chat service</SPAN><BR /><SPAN style="display: inline-block; word-break: keep-all;">for real-time chat support to accommodate your needs!</SPAN></P><OL style="margin: 0px; padding: 3.4722vw 6.9444vw 0px 18.055vw; list-style: none;"><LI style="margin: 0px; padding: 3.4722vw 0px 3.4722vw 6.9444vw; list-style: none; text-align: left; background-image: url(&quot;check.jpg&quot;); background-repeat: no-repeat; background-size: 6.9444vw; background-position: left center;">When you prefer to chat because&nbsp;<BR />it is difficult to make a call</LI><LI style="margin: 0px; padding: 3.4722vw 0px 3.4722vw 6.9444vw; list-style: none; text-align: left; background-image: url(&quot;check.jpg&quot;); background-repeat: no-repeat; background-size: 6.9444vw; background-position: left center;">When you require tech support<BR />while device is in use</LI><LI style="margin: 0px; padding: 3.4722vw 0px 3.4722vw 6.9444vw; list-style: none; text-align: left; background-image: url(&quot;check.jpg&quot;); background-repeat: no-repeat; background-size: 6.9444vw; background-position: left center;">When you try to solve a problem&nbsp;<BR />while receiving Live chat support&nbsp;<BR />simultaneously</LI></OL><DIV class="bottom" style="margin: 0px; padding: 0px; background-image: url(&quot;box_B.jpg&quot;); background-size: 100%; background-repeat: no-repeat; height: 6.9444vw;"></DIV></DIV><DIV class="content division gudiebox" style="margin: 0px auto; padding: 0px; background-image: url(&quot;box_M.jpg&quot;); background-repeat: repeat-y; background-size: 100%; font-size: 1.3em; text-align: center; width: 601.69px; color: rgb(48, 48, 48); font-family: SamsungKoreanRegular, RobotoRegular, Arial, sans-serif; background-color: rgb(244, 244, 244);"><DIV class="top" style="margin: 0px; padding: 0px; background-image: url(&quot;box_T.jpg&quot;); background-size: 100%; background-repeat: no-repeat; min-height: 6.9444vw;"><IMG src="https://static.samsungmembers.com/default/article/20191014140103080/icon_3.jpg" class="wide" style="border-style: none; vertical-align: middle; margin-top: 2.8em; width: 601.69px; height: auto;" /></DIV><H3 style="margin: 1.5em 0px -0.6em; padding: 0px 1.5em; font-size: 1.9em; word-break: keep-all; letter-spacing: 0.01em;"><SPAN style="display: inline-block;">How to Get Help #3</SPAN><BR /><SPAN style="display: inline-block;">&lt; Remote Support &gt;</SPAN></H3><P style="margin: 2.4em 0px 0px; padding: 0em 2em; word-break: keep-all;"><SPAN style="display: inline-block; word-break: keep-all;">If 24/7 Helpline and Live Chat Service didn’t solve your problem,</SPAN><BR /><SPAN style="display: inline-block; word-break: keep-all;">try using our Remote Support with tech experts on standby</SPAN><BR /><SPAN style="display: inline-block; word-break: keep-all;">to solve your problems through your own devices.</SPAN></P><OL style="margin: 0px; padding: 3.4722vw 6.9444vw 0px 18.055vw; list-style: none;"><LI style="margin: 0px; padding: 3.4722vw 0px 3.4722vw 6.9444vw; list-style: none; text-align: left; background-image: url(&quot;check.jpg&quot;); background-repeat: no-repeat; background-size: 6.9444vw; background-position: left center;">When you need to check for&nbsp;<BR />device settings and various&nbsp;<BR />statuses during support</LI><LI style="margin: 0px; padding: 3.4722vw 0px 3.4722vw 6.9444vw; list-style: none; text-align: left; background-image: url(&quot;check.jpg&quot;); background-repeat: no-repeat; background-size: 6.9444vw; background-position: left center;">When you seek professional help<BR />to access your device through<BR />Remote Support</LI></OL><DIV class="bottom" style="margin: 0px; padding: 0px; background-image: url(&quot;box_B.jpg&quot;); background-size: 100%; background-repeat: no-repeat; height: 6.9444vw;"></DIV></DIV><DIV class="content division gudiebox" style="margin: 0px auto; padding: 0px; background-image: url(&quot;box_M.jpg&quot;); background-repeat: repeat-y; background-size: 100%; font-size: 1.3em; text-align: center; width: 601.69px; color: rgb(48, 48, 48); font-family: SamsungKoreanRegular, RobotoRegular, Arial, sans-serif; background-color: rgb(244, 244, 244);"><DIV class="top" style="margin: 0px; padding: 0px; background-image: url(&quot;box_T.jpg&quot;); background-size: 100%; background-repeat: no-repeat; min-height: 6.9444vw;"><IMG src="https://static.samsungmembers.com/default/article/20191014140103080/icon_4.jpg" class="wide" style="border-style: none; vertical-align: middle; margin-top: 2.8em; width: 601.69px; height: auto;" /></DIV><H3 style="margin: 1.5em 0px -0.6em; padding: 0px 1.5em; font-size: 1.9em; word-break: keep-all; letter-spacing: 0.01em;"><SPAN style="display: inline-block;">How to Get Help #4</SPAN><BR /><SPAN style="display: inline-block;">&lt; Send Feedback &gt;</SPAN></H3><P style="margin: 2.4em 0px 0px; padding: 0em 2em; word-break: keep-all;"><SPAN style="display: inline-block; word-break: keep-all;">Feel free to send us any additional questions or feedback.</SPAN><BR /><SPAN style="display: inline-block; word-break: keep-all;">Be sure to be specific and provide details and</SPAN><BR /><SPAN style="display: inline-block; word-break: keep-all;">you will receive our response with a push-notification.</SPAN></P><OL style="margin: 0px; padding: 3.4722vw 6.9444vw 0px 18.055vw; list-style: none;"><LI style="margin: 0px; padding: 3.4722vw 0px 3.4722vw 6.9444vw; list-style: none; text-align: left; background-image: url(&quot;check.jpg&quot;); background-repeat: no-repeat; background-size: 6.9444vw; background-position: left center;">When you unable to use<BR />real-time support,such as Helpline<BR />and Live Chat Service</LI><LI style="margin: 0px; padding: 3.4722vw 0px 3.4722vw 6.9444vw; list-style: none; text-align: left; background-image: url(&quot;check.jpg&quot;); background-repeat: no-repeat; background-size: 6.9444vw; background-position: left center;">When you find a software malfunction<BR />yet have no time to visit the&nbsp;<BR />service center for the check up</LI></OL><DIV class="bottom" style="margin: 0px; padding: 0px; background-image: url(&quot;box_B.jpg&quot;); background-size: 100%; background-repeat: no-repeat; height: 6.9444vw;"></DIV></DIV><DIV class="content division gudiebox" style="margin: 0px auto; padding: 0px; background-image: url(&quot;box_M.jpg&quot;); background-repeat: repeat-y; background-size: 100%; font-size: 1.3em; text-align: center; width: 601.69px; color: rgb(48, 48, 48); font-family: SamsungKoreanRegular, RobotoRegular, Arial, sans-serif; background-color: rgb(244, 244, 244);"><DIV class="top" style="margin: 0px; padding: 0px; background-image: url(&quot;box_T.jpg&quot;); background-size: 100%; background-repeat: no-repeat; min-height: 6.9444vw;"><IMG src="https://static.samsungmembers.com/default/article/20191014140103080/icon_4.jpg" class="wide" style="border-style: none; vertical-align: middle; margin-top: 2.8em; width: 601.69px; height: auto;" /></DIV><H3 style="margin: 1.5em 0px -0.6em; padding: 0px 1.5em; font-size: 1.9em; word-break: keep-all; letter-spacing: 0.01em;"><SPAN style="display: inline-block;">How to Get Help #5</SPAN><BR /><SPAN style="display: inline-block;">&lt; Call customer service &gt;</SPAN></H3><P style="margin: 2.4em 0px 0px; padding: 0em 2em; word-break: keep-all;"><SPAN style="display: inline-block; word-break: keep-all;">If there is a problem with your Galaxy,</SPAN><BR /><SPAN style="display: inline-block; word-break: keep-all;">you can always contact our 24/7 Helpline call customer service,</SPAN><BR /><SPAN style="display: inline-block; word-break: keep-all;">available from anywhere at any time.</SPAN></P><OL style="margin: 0px; padding: 3.4722vw 6.9444vw 0px 18.055vw; list-style: none;"><LI style="margin: 0px; padding: 3.4722vw 0px 3.4722vw 6.9444vw; list-style: none; text-align: left; background-image: url(&quot;check.jpg&quot;); background-repeat: no-repeat; background-size: 6.9444vw; background-position: left center;">When you need immediate assistance&nbsp;<BR />with device-related inquiries</LI></OL><DIV class="bottom" style="margin: 0px; padding: 0px; background-image: url(&quot;box_B.jpg&quot;); background-size: 100%; background-repeat: no-repeat; height: 6.9444vw;"></DIV></DIV><DIV class="content division" style="margin: 0px auto; padding: 0px; font-size: 1.3em; text-align: center; width: 601.69px; color: rgb(48, 48, 48); font-family: SamsungKoreanRegular, RobotoRegular, Arial, sans-serif; background-color: rgb(244, 244, 244);"><P style="margin: 2.4em 0px 0px; padding: 0em 2em; word-break: keep-all;"><SPAN style="display: inline-block; word-break: keep-all;">You always have your phone, so we always have your back.</SPAN><BR /><SPAN style="display: inline-block; word-break: keep-all;">Samsung Members ‘Get Help’!</SPAN><BR /><SPAN style="display: inline-block; word-break: keep-all;">Select your method and enjoy the seamless,</SPAN><BR /><SPAN style="display: inline-block; word-break: keep-all;">trouble-free service, now available 24/7!</SPAN></P><BR /><BR /><A href="voc://view/main?tab=GETHELP" class="link" style="color: rgb(255, 255, 255); display: inline-block; background-color: rgb(0, 0, 0); font-size: 1.2em; text-decoration-line: none; padding: 0.7em 2em; border-radius: 3em;" target="_blank">Go to Get Help</A></DIV><DIV class="footer division" style="margin: 0px auto; padding: 4.5em 1.5em; text-align: center; word-break: keep-all; box-sizing: border-box; font-size: 1.3em; width: 601.69px; color: rgb(48, 48, 48); font-family: SamsungKoreanRegular, RobotoRegular, Arial, sans-serif; background-color: rgb(244, 244, 244);"><DIV class="notes" style="margin: 0px; padding: 0px; color: rgb(4, 134, 255);"><SPAN style="display: inline-block; font-size: 0.7em;">※ The above descriptions are based on Android 9.0 Pie.</SPAN></DIV><DIV class="copyright" style="margin: 0px; padding: 0px;"><SPAN style="display: inline-block; font-size: 0.7em;">Copyright© 2016-2019 Samsung Electronics</SPAN>&nbsp;<SPAN style="display: inline-block; font-size: 0.7em;">All Rights Reserved</SPAN></DIV></DIV><BR /></DIV> Sat, 29 Feb 2020 14:24:26 GMT https://r2.community.samsung.com/t5/Tech-Talk/Samsung-Members/m-p/3594441#M43881 ayushgarg497 2020-02-29T14:24:26Z https://r2.community.samsung.com/t5/Tech-Talk/Samsung-Members/m-p/3594444#M43882 like<BR />share <BR />comment Sat, 29 Feb 2020 14:24:50 GMT https://r2.community.samsung.com/t5/Tech-Talk/Samsung-Members/m-p/3594444#M43882 ayushgarg497 2020-02-29T14:24:50Z https://r2.community.samsung.com/t5/Tech-Talk/Samsung-Members/m-p/3739802#M46898 am not happy with Samsung A70 notifications sounds Wed, 18 Mar 2020 15:57:18 GMT https://r2.community.samsung.com/t5/Tech-Talk/Samsung-Members/m-p/3739802#M46898 Badboy9946 2020-03-18T15:57:18Z