Fingerprint

VivekAstwal — Wed, 26 Feb 2020 19:03:15 GMT

Galaxy A50 fingerprint is not Register but First experience osm but November update then problem fingerprint Samsung developer Fixing this problem Fingerprint not working

Re: Fingerprint

Samsung_Support4 — Fri, 28 Feb 2020 09:49:13 GMT

Hi there,

Kindly follow the below mentioned steps to resolve the issue-

> If any screens guard/tampered glass/protection film is available then first disables the fingerprint settings and then removes the screen guard.

> Once screen guard is removed now register the fingerprint again and check the issue

> Make sure to use the central fingerprint parts evenly when you register or scan fingerprint, so that all portions of fingerprint, including the centre and corners have been fully scanned.

> If problem does not get resolved, run the device in Safe mode and reconfigure the fingerprint.

> If issue still persists, create data backup and reset the device.

>If you still have similar problems please visit to the authorized Samsung service centre with device and have it inspected for further resolution.

For address details of Samsung Service centres follow the link mentioned below-

http://www.samsung.com/in/support/servicelocation/

Regards,

Team Samsung Members

Re: Re: Fingerprint

VivekAstwal — Fri, 28 Feb 2020 13:54:17 GMT

👎👎👎👎👎👎👎👎

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Fingerprint

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