complain about android 10

vishu1513 — Wed, 19 Feb 2020 12:06:02 GMT

Samsung Galaxy a30. I Faces is charging speed slow & battery drain issues, I requesting u please fix this problem & increase the charging speed & increase the battery backup. The other problem I faces in this device is lagging & Glitches.

Re: complain about android 10

Samsung_Support5 — Thu, 20 Feb 2020 11:48:00 GMT

Hi there,

Please perform the following step to resolve slow charging issue:
1- Charge the device with the original charger.
2- Perform Interactive checks through the Samsung Members app (Samsung Members> Get Help> Interactive checks->charger/USB).

3- Check with another USB cable.

To resolve the battery drainage issue please follow the troubleshooting steps provided in the given link: http://www.samsung.com/in/support/skp/faq/1101689

Please perform the below mentioned steps to resolve the lagging issue:
> Stop the background running app (Tap on the left soft key and close all the running apps).
> Ensure 20% of internal memory of device is free (Scroll down notification panel > Setting > Device care> storage).

> If device lags in any particular application/game then clear cache memory of that application (Settings>apps> tap on that app>storage>clear cache)

For further assistance, register your concern in Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

Regards,
Team Samsung Members

Re: Re: complain about android 10

vishu1513 — Sat, 22 Feb 2020 07:58:16 GMT

same problems after follow these steps

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complain about android 10

Re: complain about android 10

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