https://r2.community.samsung.com/t5/Tech-Talk/updating-apps-problem/m-p/3455706#M41377 <P>Hey, if you're still facing the same issue, then please replicate the issue and do the following:</P> <P>&nbsp;</P> <OL> <LI>Record it or&nbsp;take a screencast of the issue in action.</LI> <LI>Share dumpstate logs with the customer care</LI> </OL> <P>&nbsp;</P> <P>Here are steps to take dumpstate logs:</P> <OL> <LI>Replicate the issue</LI> <LI>Dial *#9900# in calling app</LI> <LI>Choose "Run dumpstate/logcat"</LI> <LI>Click "copy to sdcard" when completed.</LI> <LI>Find [My File &gt; Storage &gt; Log folder]</LI> <LI>Compress the log folder and share with customer care or feedback section.</LI> </OL> <P>&nbsp;</P> <P>You can also check this link which explains the entire steps to send feedback:&nbsp;<A href="https://r2.community.samsung.com/t5/Community-Guidelines/Send-Feedback-Report-a-Bug-to-Samsung/m-p/3150168#M6505" target="_blank" rel="noopener">https://r2.community.samsung.com/t5/Community-Guidelines/Send-Feedback-Report-a-Bug-to-Samsung/m-p/3...</A></P> Tue, 11 Feb 2020 05:47:30 GMT Emmanuel_J12 2020-02-11T05:47:30Z https://r2.community.samsung.com/t5/Tech-Talk/updating-apps-problem/m-p/3418208#M40850 I can't update game launcher in my samsung m20 device after updating my os to android 10.<DIV>Please fix it.</DIV> Thu, 06 Feb 2020 05:35:32 GMT https://r2.community.samsung.com/t5/Tech-Talk/updating-apps-problem/m-p/3418208#M40850 Blackbeard07 2020-02-06T05:35:32Z https://r2.community.samsung.com/t5/Tech-Talk/updating-apps-problem/m-p/3455706#M41377 <P>Hey, if you're still facing the same issue, then please replicate the issue and do the following:</P> <P>&nbsp;</P> <OL> <LI>Record it or&nbsp;take a screencast of the issue in action.</LI> <LI>Share dumpstate logs with the customer care</LI> </OL> <P>&nbsp;</P> <P>Here are steps to take dumpstate logs:</P> <OL> <LI>Replicate the issue</LI> <LI>Dial *#9900# in calling app</LI> <LI>Choose "Run dumpstate/logcat"</LI> <LI>Click "copy to sdcard" when completed.</LI> <LI>Find [My File &gt; Storage &gt; Log folder]</LI> <LI>Compress the log folder and share with customer care or feedback section.</LI> </OL> <P>&nbsp;</P> <P>You can also check this link which explains the entire steps to send feedback:&nbsp;<A href="https://r2.community.samsung.com/t5/Community-Guidelines/Send-Feedback-Report-a-Bug-to-Samsung/m-p/3150168#M6505" target="_blank" rel="noopener">https://r2.community.samsung.com/t5/Community-Guidelines/Send-Feedback-Report-a-Bug-to-Samsung/m-p/3...</A></P> Tue, 11 Feb 2020 05:47:30 GMT https://r2.community.samsung.com/t5/Tech-Talk/updating-apps-problem/m-p/3455706#M41377 Emmanuel_J12 2020-02-11T05:47:30Z