fingerprint

yash2408 — Wed, 05 Feb 2020 11:57:39 GMT

Samsung galaxy a50 fingerprint has not working

Re: fingerprint

ixso — Wed, 05 Feb 2020 14:24:49 GMT

it's working fine.

Re: fingerprint

Sampadarao — Wed, 05 Feb 2020 14:51:32 GMT

what? it's working

Re: fingerprint

rk007ck — Wed, 05 Feb 2020 16:39:06 GMT

yes baandh hi hogaya hai

Re: fingerprint

Samsung_Support2 — Fri, 07 Feb 2020 04:29:46 GMT

Hi there,

* If any screen guard/tampered glass/protection film is available then first disable the fingerprint settings and then remove the screen guard.
Kindly follow the below mentioned steps to resolve the issue-
> Once screen guard is removed now register the fingerprint again and check the issue
> Make sure to use the central fingerprint parts evenly when you register or scan fingerprint, so that all portions of fingerprint, including the center and corners have been fully scanned.

Nevertheless if you still have similar problems while registering or scanning your fingerprints, please visit to the authorized Samsung service center with device and have it inspected for further resolution.
For address details of Samsung Service centers follow the link mentioned below-
http://www.samsung.com/in/support/servicelocation/

Regards,
Team Samsung Members

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