topic Re: Problem in Tech Talk

Problem

Theiqbal — Sun, 02 Feb 2020 06:48:00 GMT

Do anyone having problem in their Phones fingerprint sensor?

Especially A30 or the A and M series phones!

Kindle give me some solutions!

Re: Problem

jiokaur61 — Sun, 02 Feb 2020 06:54:29 GMT

my Samsung Galaxy j7 prime fingerprint senspr not working plezzzzzzzzzzzzzzz help

Re: Problem

ixso — Sun, 02 Feb 2020 08:12:41 GMT

I don't have any problems with fingerprint sensor. which phone you're using?

Re: Re: Problem

Theiqbal — Sun, 02 Feb 2020 08:28:27 GMT

A30

Re: Problem

Neal007 — Sun, 02 Feb 2020 13:57:05 GMT

Yes.. There is a solutions.
change to another Brand 😃

Re: Re: Problem

Theiqbal — Sun, 02 Feb 2020 14:00:23 GMT

sorry but I m in love with Samsung

Re: Problem

Samsung_Support3 — Tue, 04 Feb 2020 03:59:31 GMT

Hi there,

Kindly follow the below mentioned steps to resolve the issue-

> Make sure to use the central fingerprint parts evenly when you register or scan fingerprint, so that all portions of fingerprint, including the center and corners have been fully scanned.

> If problem does not get resolved, run the device in Safe mode and reconfigure the fingerprint.

> If issue still persists, create data backup and reset the device.

For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).

Regards,

Team Samsung Members

Re: Problem

Theiqbal — Tue, 04 Feb 2020 05:46:48 GMT

Thanks