topic camera problem. in Tech Talk

camera problem.

Tanuja1565 — Sun, 26 Jan 2020 13:59:14 GMT

The problem is happening in the camera behind my phone. Whenever I open the camera, it only comes, I am not able to do it.

yogesh85 — Sun, 26 Jan 2020 14:09:49 GMT

You have to reset your phone...

Ashutosh7x — Sun, 26 Jan 2020 14:10:25 GMT

🙄 what are you trying to say?

Samsung_Support3 — Tue, 28 Jan 2020 09:51:36 GMT

Hi there,

Please follow the below mentioned steps in order to resolve the issue:-

1) Clear the Cache of the camera (setting>>apps>>camera>>storage>>clear data and cache).

2) Perform the reset camera settings (Open camera app> Camera settings >reset setting).

3) Run the device in safe mode and check the issue.

For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).

Regards,

Team Samsung Members