software update problem

sanojkumar99 — Fri, 24 Jan 2020 19:39:02 GMT

after update softwere in December samsung a7 2018 bluetooth doesn't work properly plz fix this bug

Re: software update problem

BadBoyShreyas — Fri, 24 Jan 2020 19:48:42 GMT

yaaa same here smart view is also lagging any solution

Re: software update problem

Samsung_Support3 — Tue, 28 Jan 2020 09:00:04 GMT

Hi there,

Please follow the below mentioned steps to resolve the issue:

> Perform reset network setting (Setting> General Management> Reset>Reset network setting)

> Perform Interactive checks through Samsung Members app (Samsung Member> Get Help> Interactive checks->Bluetooth).

> Go to the settings>>apps>>Bluetooth>>storage>>do clear cache.

For further assistance, register your concern in Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

Regards,

Team Samsung Members

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software update problem

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