topic Re: S9 plus display issue in Tech Talk

S9 plus display issue

Ashwin91 — Fri, 24 Jan 2020 11:15:22 GMT

From today i am seeing horizontal lines in my display when i adjust brightness of my galaxy s9 plus screen. Also the complete display itself is dull. There is no physical damage to device. Let me know if anyone faced this issue and what is the fix.

Re: S9 plus display issue

marqus007 — Fri, 24 Jan 2020 11:26:27 GMT

screen damaged

Re: Re: S9 plus display issue

Ashwin91 — Fri, 24 Jan 2020 11:36:45 GMT

Hi marqus..
Thanks for replying. my phone didn't fall anywhere. So how come the screen could have been damaged? Also at high brightness the display is fine.

If its still a hardware issue what's the cost for replacing the screen for s9 plus?

Re: S9 plus display issue

marqus007 — Fri, 24 Jan 2020 11:41:01 GMT

it's normal all s series curved panel have this flaw s6 edge had a major problem slowly they have reduced the problem s9 plus had the least pressure micro fractures here there minor falls could or just a aging factor....

Re: S9 plus display issue

marqus007 — Fri, 24 Jan 2020 11:42:28 GMT

cost would be 13764rs +600+ 18 percent gst

Re: S9 plus display issue

marqus007 — Fri, 24 Jan 2020 11:43:20 GMT

better you increase brightness and replace it with s10 lite or note 10 lite

Re: S9 plus display issue

ajasmuhammed — Fri, 24 Jan 2020 17:09:37 GMT

need to replace the display

Re: S9 plus display issue

devang77 — Sat, 25 Jan 2020 07:19:43 GMT

go for the Samsung authorized service centres

Re: S9 plus display issue

Samsung_Support2 — Tue, 28 Jan 2020 12:32:10 GMT

Hi there,

To resolve the issue please follow the below mentioned steps:

>Reset the device settings by navigating to Settings >> General Management >> Reset >> Reset Settings.

> Run the device in the safe mode and check the issue.

>Check for the latest device O/S (Settings > Software Update > Download updates manually).

For further assistance, register your concern in Samsung members app(Samsung member BETA app> BETA feedback>Send feedback>Error report/Ask Question).

Regards,
Team Samsung Members