topic Re: Poor battery backup in Tech Talk

Poor battery backup

OSMAyush — Thu, 09 Jan 2020 08:48:59 GMT

I just bought the Galaxy Note 9 2 month ago. And after receiving the android Q update i can see battery backup is drastically reduced. I'm getting only 3 hours to 3.5 hours of Screen of time with very light usages. Just watching some offline video in Mx player and listening music and watching YouTube and surfing Internet.

Re: Poor battery backup

shubham3582 — Thu, 09 Jan 2020 16:28:59 GMT

these are caused by third party apps. for example wynk music uses lots of battery but it won't show in device manager

Re: Poor battery backup

SamPro — Sun, 12 Jan 2020 03:12:17 GMT

i have written multiple feedbacks with all in vain. no update at all from samsung. they say nothing found in logs. so easy. although I am using galaxy active 2 always synced with bluetooth, but sot has drastically reduced. and mostly the standby time.

Re: Poor battery backup

Samsung_Support2 — Tue, 14 Jan 2020 11:22:33 GMT

Hi there,

To resolve the issue please follow the troubleshooting steps provided in the given link: http://www.samsung.com/in/support/skp/faq/1101689

Regards,
Team Samsung Members