topic Camera bug issue in Tech Talk

Camera bug issue

pictures_by_maddy — Wed, 15 Apr 2026 00:38:54 GMT

Dear Samsung,I got this camera bug one time on 09th May. So I update my mobile software ONE UI 6.1 after that. Then no issue. But I got the same issue today as before came.

(view in My Videos)

NOW ALSO GET ISSUES. PLS CHECK AND CORRECT IT

Re: Camera bug issue

41542993001036740201 — Sun, 02 Jun 2024 07:50:49 GMT

Re: Camera bug issue

Mr_Nightmare — Sun, 02 Jun 2024 08:17:35 GMT

Its a bug I assume, the best thing you could do is restart your phone or wait for another update to fix it.

Re: Camera bug issue

goodthings — Sun, 02 Jun 2024 08:56:41 GMT

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

Re: Camera bug issue

Umangmathur — Sun, 02 Jun 2024 09:36:58 GMT

Kindly report to samsung support

Re: Re: Camera bug issue

pictures_by_maddy — Sun, 02 Jun 2024 15:14:14 GMT

K. Fine.

Re: Camera bug issue

cs_member10 — Mon, 03 Jun 2024 02:59:36 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-reset/

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

Re: Re: Re: Camera bug issue

pictures_by_maddy — Tue, 06 Aug 2024 13:50:25 GMT

👎 now also bug is not clear dude