Network Problem

Raj1695 — Sun, 12 Jan 2020 14:06:35 GMT

There is a network problem in my Galaxy M30s ..

Can I get Update related to network problem.

Re: Network Problem

rups9 — Sun, 12 Jan 2020 14:13:54 GMT

network issues already resolved from Samsung side if you're still facing this issue reset all settings. your issue will resolve

Samsung_Support3 — Wed, 15 Jan 2020 06:56:46 GMT

Hi there,

Kindly follow the mentioned steps to resolve the issue in your device.

1) Ensure that network frequency of your device should be selected on Auto-mode.

Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode

2) Search for the Network Manually

Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search.

3) Perform the reset network setting (Go to the settings>>general management>>reset>>reset network settings).

If still issue persists then we would suggest you to contact your service provider.

For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).

Regards,

Team Samsung Members