topic Re: Persistent Samsung Notes PDF Export Highlight Rendering Issue in Tech Talk

Persistent Samsung Notes PDF Export Highlight Rendering Issue

ak_surya — Wed, 25 Feb 2026 18:45:31 GMT

Dear Samsung Support Team,

I am writing to report a persistent issue with Samsung Notes that significantly affects usability for academic work.

When exporting notes as PDF, highlighted text becomes opaque and obscures the underlying content. Instead of appearing as a transparent highlighter, the exported file shows solid color blocks that make the text difficult or impossible to read. This issue does not occur within the Samsung Notes app itself and only appears after exporting to PDF or viewing the file in external PDF viewers.

This behavior has been consistently reproducible across different notes and export methods (Save as PDF and Print → Save as PDF). It is particularly problematic for students who rely on highlighting for revision and sharing notes.

Key observations:

Highlights render correctly inside Samsung Notes.
Exported PDFs lose transparency and make text unreadable.
Lowering opacity partially helps but does not fully resolve the issue.
The problem has been widely reported in Samsung Community forums and appears to be a long-standing bug.

This issue affects productivity and academic workflows where accurate PDF export is essential. I kindly request that this be investigated and addressed in a future update. If this is a rendering limitation, an option such as “Export as flattened image PDF” or improved transparency handling would be extremely helpful.

Please let me know if you need additional details such as device model, Android version, or Samsung Notes version to assist with troubleshooting.

Thank you for your time and support. I hope this issue can be resolved in an upcoming update.

Re: Persistent Samsung Notes PDF Export Highlight Rendering Issue

IamAkashMD — Wed, 25 Feb 2026 22:40:34 GMT

I've also faced this problem.

Re: Persistent Samsung Notes PDF Export Highlight Rendering Issue

cs_member10 — Thu, 26 Feb 2026 07:23:50 GMT

Dear Samsung member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● Check app cache: Settings > Device care > Storage > CLEAN NOW.

● Clear cache memory of a particular application: Settings > Apps > pick the app > Storage > Clear Cache.

● Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

● Update software: Go to Settings > Software update > Download and install > Check for software update > If Software update available > Download > Downloading updates > Install now
Note: Your phone will restart after the update is installed.

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember password, then advise to reset (Forgot password) your Google account.

Path: Settings> General Management>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

Re: Persistent Samsung Notes PDF Export Highlight Rendering Issue

Shivam2013 — Sun, 08 Mar 2026 04:04:00 GMT

I am faced the same problem any one have temporary solution??

Re: Re: Persistent Samsung Notes PDF Export Highlight Rendering Issue

ak_surya — Sun, 08 Mar 2026 05:39:40 GMT

Export as image is only solution

Re: Re: Re: Persistent Samsung Notes PDF Export Highlight Rendering Issue

Shivam2013 — Sun, 08 Mar 2026 11:03:06 GMT

It's lead to decrease quality

Re: Persistent Samsung Notes PDF Export Highlight Rendering Issue

Shivam2013 — Sun, 08 Mar 2026 11:04:15 GMT

If pdf is 100 page how to convert that jpg to pdf.?

Re: Persistent Samsung Notes PDF Export Highlight Rendering Issue

Shivam2013 — Sun, 08 Mar 2026 11:04:45 GMT

Samsung developer should do something

Re: Persistent Samsung Notes PDF Export Highlight Rendering Issue

Shivam2013 — Sun, 08 Mar 2026 11:08:05 GMT

And also this occurs with all users! When highliter opacity more then 90 this occurs do sone thing

Re: Re: Re: Re: Persistent Samsung Notes PDF Export Highlight Rendering Issue

ak_surya — Sun, 08 Mar 2026 14:18:56 GMT

there is no way to retain quality

Re: Re: Persistent Samsung Notes PDF Export Highlight Rendering Issue

ak_surya — Sun, 08 Mar 2026 14:21:26 GMT

use mobi pdf app , it has jpg to pdf option or any other app , with that feature

Re: Re: Persistent Samsung Notes PDF Export Highlight Rendering Issue

ak_surya — Sun, 08 Mar 2026 14:23:31 GMT

they are not even serious to resolve this issue .

Re: Persistent Samsung Notes PDF Export Highlight Rendering Issue

filter101 — Fri, 15 May 2026 17:59:22 GMT

Now this issue has been solved. I have OneUi 8.5 and latest Samsung Notes App. When we go for Save As, it gives two options, one is standard pdf while other is Samsung Notes exclusive. Standard pdf option no longer covers the text. Other option does but only when opened with app other than Sam Notes. Finally they have solved this persistent issue.