Depth effect problem

Anonymous — Sun, 19 Oct 2025 13:14:41 GMT

I just had applied a widgets on my lockscreen to get a depth effect but after one ui 8 update the transparent background of the wodget has gone.

Enyone else also faced thsi and is there any solution???

Re: Depth effect problem

cs_member10 — Mon, 20 Oct 2025 04:42:26 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Depth effect problem

Re: Depth effect problem