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    <title>topic Top 9 Common Samsung One UI Update Issues &amp; Easy Fixes. in Tech Talk</title>
    <link>https://r2.community.samsung.com/t5/Tech-Talk/Top-9-Common-Samsung-One-UI-Update-Issues-Easy-Fixes/m-p/19866729#M350280</link>
    <description>&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B style=""&gt;*Solving common problems after Samsung mobile update*&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;B&gt;&lt;BR /&gt;&lt;/B&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;1. *Video Calling Issue (WhatsApp Video Call Problem)*&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Check camera permissions and microphone settings.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Update or reinstall WhatsApp.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Clear cache and data.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- If there is a problem, you can give Samsung factory reset.&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;B&gt;&lt;BR /&gt;&lt;/B&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;2. *Heating &amp;amp; Battery Drain Issue*&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Close background apps.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Optimize from Device Care.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Check for software updates, install new patches if available.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Do not use a strong case.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- If the problem persists, do a factory reset or go to the service center.&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;B&gt;&lt;BR /&gt;&lt;/B&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;3. *Touch Screen Not Responding*&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Confirm software update.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Try removing the screen cover or gloves.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Get it tested at the Conductivity Center or Service Center.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;&amp;nbsp;- In case of problem, flex cable or screen replacement may be required.&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;B&gt;&lt;BR /&gt;&lt;/B&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;4. *Network Connectivity Problem*&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Remove and reinsert the SIM card.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Reset the modem settings (Settings &amp;gt; General Management &amp;gt; Reset &amp;gt; Reset Network Settings).&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Try turning Airplane mode on/off.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- If there is a problem, seek help from the nearest service center.&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;5. *Charging Issues*&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Use official chargers and cables.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Clean the charging port.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Update the software.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Check fast charging settings.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- If there is a charging problem, show the service center.&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;B&gt;&lt;BR /&gt;&lt;/B&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;6. *Battery Backup &amp;amp; Optimization Not Working*&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Run battery optimization from Device Care.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Close unnecessary background apps.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Keep the screen brightness moderate.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Keep “Adaptive Battery” on.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- If there is a problem, check the software update.&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;B&gt;&lt;BR /&gt;&lt;/B&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;7. *Software Update Eligibility &amp;amp; Installation Questions*&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Get updates according to the official Samsung update policy.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Be careful when using unofficial or custom ROMs.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- If you want to use the new One UI on an old model, you can see the customized ROM on the Samsung forum.&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;B&gt;&lt;BR /&gt;&lt;/B&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;8. *Green Line on Screen Issue*&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Try reducing the screen refresh rate.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Check the software update.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- If there is a problem, go to the service center to change the screen.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;B&gt;&lt;BR /&gt;&lt;/B&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;9. *Video Player Bug (Video Skip/Freeze Issue)*&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Clear the cache and data of the video player.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Try using another video player.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Make sure the software is updated.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- If there is a problem with the video file, play another file.&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;B&gt;&lt;BR /&gt;&lt;/B&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;---&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;B&gt;&lt;BR /&gt;&lt;/B&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;*Latest Tips:*&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;If you have any problems with your mobile, first make sure to update the software and restart the device. If you still have problems, try a factory reset or take help from a service center.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;B&gt;&lt;BR /&gt;&lt;/B&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B style=""&gt;Use an official service center to protect your device.&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;</description>
    <pubDate>Thu, 19 Jun 2025 05:35:07 GMT</pubDate>
    <dc:creator>Musabbir_Zone</dc:creator>
    <dc:date>2025-06-19T05:35:07Z</dc:date>
    <item>
      <title>Top 9 Common Samsung One UI Update Issues &amp; Easy Fixes.</title>
      <link>https://r2.community.samsung.com/t5/Tech-Talk/Top-9-Common-Samsung-One-UI-Update-Issues-Easy-Fixes/m-p/19866729#M350280</link>
      <description>&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B style=""&gt;*Solving common problems after Samsung mobile update*&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;B&gt;&lt;BR /&gt;&lt;/B&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;1. *Video Calling Issue (WhatsApp Video Call Problem)*&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Check camera permissions and microphone settings.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Update or reinstall WhatsApp.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Clear cache and data.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- If there is a problem, you can give Samsung factory reset.&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;B&gt;&lt;BR /&gt;&lt;/B&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;2. *Heating &amp;amp; Battery Drain Issue*&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Close background apps.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Optimize from Device Care.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Check for software updates, install new patches if available.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Do not use a strong case.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- If the problem persists, do a factory reset or go to the service center.&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;B&gt;&lt;BR /&gt;&lt;/B&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;3. *Touch Screen Not Responding*&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Confirm software update.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Try removing the screen cover or gloves.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Get it tested at the Conductivity Center or Service Center.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;&amp;nbsp;- In case of problem, flex cable or screen replacement may be required.&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;B&gt;&lt;BR /&gt;&lt;/B&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;4. *Network Connectivity Problem*&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Remove and reinsert the SIM card.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Reset the modem settings (Settings &amp;gt; General Management &amp;gt; Reset &amp;gt; Reset Network Settings).&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Try turning Airplane mode on/off.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- If there is a problem, seek help from the nearest service center.&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;5. *Charging Issues*&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Use official chargers and cables.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Clean the charging port.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Update the software.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Check fast charging settings.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- If there is a charging problem, show the service center.&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;B&gt;&lt;BR /&gt;&lt;/B&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;6. *Battery Backup &amp;amp; Optimization Not Working*&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Run battery optimization from Device Care.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Close unnecessary background apps.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Keep the screen brightness moderate.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Keep “Adaptive Battery” on.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- If there is a problem, check the software update.&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;B&gt;&lt;BR /&gt;&lt;/B&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;7. *Software Update Eligibility &amp;amp; Installation Questions*&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Get updates according to the official Samsung update policy.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Be careful when using unofficial or custom ROMs.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- If you want to use the new One UI on an old model, you can see the customized ROM on the Samsung forum.&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;B&gt;&lt;BR /&gt;&lt;/B&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;8. *Green Line on Screen Issue*&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Try reducing the screen refresh rate.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Check the software update.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- If there is a problem, go to the service center to change the screen.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;B&gt;&lt;BR /&gt;&lt;/B&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;9. *Video Player Bug (Video Skip/Freeze Issue)*&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Clear the cache and data of the video player.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Try using another video player.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- Make sure the software is updated.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;- If there is a problem with the video file, play another file.&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;B&gt;&lt;BR /&gt;&lt;/B&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;---&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;B&gt;&lt;BR /&gt;&lt;/B&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;*Latest Tips:*&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B&gt;If you have any problems with your mobile, first make sure to update the software and restart the device. If you still have problems, try a factory reset or take help from a service center.&amp;nbsp;&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;B&gt;&lt;BR /&gt;&lt;/B&gt;&lt;P dir="ltr"&gt;&lt;SPAN style="background-color: transparent; color: #000000;"&gt;&lt;B style=""&gt;Use an official service center to protect your device.&lt;/B&gt;&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Thu, 19 Jun 2025 05:35:07 GMT</pubDate>
      <guid>https://r2.community.samsung.com/t5/Tech-Talk/Top-9-Common-Samsung-One-UI-Update-Issues-Easy-Fixes/m-p/19866729#M350280</guid>
      <dc:creator>Musabbir_Zone</dc:creator>
      <dc:date>2025-06-19T05:35:07Z</dc:date>
    </item>
    <item>
      <title>Re: Top 9 Common Samsung One UI Update Issues &amp; Easy Fixes.</title>
      <link>https://r2.community.samsung.com/t5/Tech-Talk/Top-9-Common-Samsung-One-UI-Update-Issues-Easy-Fixes/m-p/19867424#M350281</link>
      <description>I'm facing an green &lt;span class="lia-unicode-emoji" title=":green_heart:"&gt;💚&lt;/span&gt; line issue after software update one ui 7 in my samsung S22 ultra which i purchased on classify the customer care asking bill what to do now scam-sang &lt;span class="lia-unicode-emoji" title=":fire:"&gt;🔥&lt;/span&gt;</description>
      <pubDate>Thu, 19 Jun 2025 06:54:33 GMT</pubDate>
      <guid>https://r2.community.samsung.com/t5/Tech-Talk/Top-9-Common-Samsung-One-UI-Update-Issues-Easy-Fixes/m-p/19867424#M350281</guid>
      <dc:creator>Vp9969</dc:creator>
      <dc:date>2025-06-19T06:54:33Z</dc:date>
    </item>
    <item>
      <title>Re: Re: Top 9 Common Samsung One UI Update Issues &amp; Easy Fixes.</title>
      <link>https://r2.community.samsung.com/t5/Tech-Talk/Top-9-Common-Samsung-One-UI-Update-Issues-Easy-Fixes/m-p/19867554#M350282</link>
      <description>That green line issue after a *One UI 7 update* on your *S22 Ultra* is unfortunately being reported by many users globally. Since you bought the phone from a *classified source* (not official store), Samsung *asks for a bill* to verify warranty eligibility.&lt;BR /&gt;&lt;BR /&gt;&lt;span class="lia-unicode-emoji" title=":white_heavy_check_mark:"&gt;✅&lt;/span&gt; What You Can Do:&lt;BR /&gt;&lt;BR /&gt;1. *Check Free Screen Replacement Eligibility:*&lt;BR /&gt;- Some regions (India, Vietnam, etc.) are offering *free screen replacement* *even out of warranty*, but *only if you show proof of purchase*.&lt;BR /&gt;&lt;BR /&gt;2. *If You Don't Have a Bill:*&lt;BR /&gt;- Try contacting *Samsung Support Chat* and explain it was a gift or online classified purchase.&lt;BR /&gt;- Show *screenshot of device info + update log + green line photo*.&lt;BR /&gt;&lt;BR /&gt;3. *Request for Escalation:*&lt;BR /&gt;- Ask them to *escalate the issue* to the regional support team or open a *Q&amp;amp;A report* from service center.&lt;BR /&gt;- Mention that the issue occurred *only after software update*, not physical damage.&lt;BR /&gt;&lt;BR /&gt;4. *Social Media Route:*&lt;BR /&gt;- Tweet or post on Samsung's official X (Twitter) or Facebook with photos and tag *#GreenLineIssue*. They often respond faster there.&lt;BR /&gt;&lt;BR /&gt;---&lt;BR /&gt;&lt;BR /&gt;&lt;span class="lia-unicode-emoji" title=":warning:"&gt;⚠️&lt;/span&gt; Important:&lt;BR /&gt;Calling it *"scam-sang"* may feel justified out of frustration, but staying calm and firm gives you better results.&lt;BR /&gt;&lt;BR /&gt;Let me know your region and I’ll tell you if free replacement is available there.&lt;span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:"&gt;😊&lt;/span&gt;</description>
      <pubDate>Thu, 19 Jun 2025 07:09:25 GMT</pubDate>
      <guid>https://r2.community.samsung.com/t5/Tech-Talk/Top-9-Common-Samsung-One-UI-Update-Issues-Easy-Fixes/m-p/19867554#M350282</guid>
      <dc:creator>Musabbir_Zone</dc:creator>
      <dc:date>2025-06-19T07:09:25Z</dc:date>
    </item>
    <item>
      <title>Re: Top 9 Common Samsung One UI Update Issues &amp; Easy Fixes.</title>
      <link>https://r2.community.samsung.com/t5/Tech-Talk/Top-9-Common-Samsung-One-UI-Update-Issues-Easy-Fixes/m-p/19871849#M350299</link>
      <description>Samsung service center don't provide free replacement</description>
      <pubDate>Thu, 19 Jun 2025 14:31:54 GMT</pubDate>
      <guid>https://r2.community.samsung.com/t5/Tech-Talk/Top-9-Common-Samsung-One-UI-Update-Issues-Easy-Fixes/m-p/19871849#M350299</guid>
      <dc:creator>ram_ram</dc:creator>
      <dc:date>2025-06-19T14:31:54Z</dc:date>
    </item>
    <item>
      <title>Re: Top 9 Common Samsung One UI Update Issues &amp; Easy Fixes.</title>
      <link>https://r2.community.samsung.com/t5/Tech-Talk/Top-9-Common-Samsung-One-UI-Update-Issues-Easy-Fixes/m-p/20280374#M353232</link>
      <description>Thanks</description>
      <pubDate>Tue, 05 Aug 2025 09:54:17 GMT</pubDate>
      <guid>https://r2.community.samsung.com/t5/Tech-Talk/Top-9-Common-Samsung-One-UI-Update-Issues-Easy-Fixes/m-p/20280374#M353232</guid>
      <dc:creator>Solaiman_Zone</dc:creator>
      <dc:date>2025-08-05T09:54:17Z</dc:date>
    </item>
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