topic Re: Internet speed reception issues in Tech Talk

Internet speed reception issues

Jayreddy — Sat, 28 Dec 2019 09:29:13 GMT

I have purchased M30S mobile recently from then on, I have been facing issues with internet reception. I have an internet connection of 75 MBPS down and up speeds, but I am getting only 35 mbps speed on my M30s. I already reported this with the samsung customer service but didn't get any response from them. If this is a software issue, please provide a fix else replace my mobile with a new one.

Re: Internet speed reception issues

Samsung_Support2 — Sat, 04 Jan 2020 08:16:39 GMT

Hi there,

We apologize for the inconvenience caused to you.

In order to resolve your concern, kindly register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Ask Questions).

Regards,
Team Samsung Members