topic Re: Rise in Green Line Issue 🙀 in Tech Talk

Rise in Green Line Issue 🙀

TechieUS — Mon, 13 Jan 2025 03:29:49 GMT

There is a sudden spike seen in the green line issues after the recent Security and Improvements updates. Also in some old devices which does not even got any update, this problem is now more prominent than ever. Devices have no sign of wear, tear and pressure, but users still getting it. This is something to worry about as Samsung is one of the largest manufacturers and also manufacturer displays. This issue is with Amoled display. There is nothing wrong from users. Many users complaining that display was fine before bedtime, and when they woke up in the morning, a green line was there. Samsung should wake up against such incidents, otherwise customers will start relating Samsung with GREEN LINE PHONES.

Like and comment as much if you agree and bring this issue in highlight of Samsung.

Re: Rise in Green Line Issue 🙀

RIPA35 — Mon, 13 Jan 2025 03:14:58 GMT

🔥🔥🔥

Re: Rise in Green Line Issue 🙀

Ak_Rocks — Mon, 13 Jan 2025 03:17:59 GMT

What one ui 7 even haven't rolled out

Re: Rise in Green Line Issue 🙀

TechieUS — Mon, 13 Jan 2025 03:20:13 GMT

Bro many are beta testers who have got the update

Re: Rise in Green Line Issue 🙀

Wodehouse — Mon, 13 Jan 2025 03:23:07 GMT

Beta users have not reported green line issue as far as I know. Your post on Green line in one UI 7.0 is surprising. 😮

Re: Rise in Green Line Issue 🙀

ram_ram — Mon, 13 Jan 2025 03:22:39 GMT

Sir Samsung mobile customers are now used to Green line like a gift from Samsung

Re: Rise in Green Line Issue 🙀

Prashant_nair — Mon, 13 Jan 2025 03:27:38 GMT

Didnt hear about any green line issues in One UI 7 beta, this is new. What is the source of this information

Re: Re: Rise in Green Line Issue 🙀

TechieUS — Mon, 13 Jan 2025 03:32:29 GMT

Edited the post and omitted one ui 7, Yet, I have following the community for the past months, have not seen the number of users reporting the issue. Just search green line and find out.

Re: Re: Rise in Green Line Issue 🙀

TechieUS — Mon, 13 Jan 2025 03:33:27 GMT

Ok Edited the post and omitted one ui 7, Yet, I have following the community for the past months, have not seen the number of users reporting the issue. Just search green line and find out.

Re: Re: Re: Rise in Green Line Issue 🙀

TechieUS — Mon, 13 Jan 2025 03:34:06 GMT

There are many who doesn’t even know how to report and where to raise concern.

Re: Re: Rise in Green Line Issue 🙀

TechieUS — Mon, 13 Jan 2025 03:34:52 GMT

There are many who doesn’t know how to and where to raise concern. They don't even go to service center.

Re: Re: Re: Rise in Green Line Issue 🙀

Prashant_nair — Mon, 13 Jan 2025 03:36:56 GMT

Ok that's true, if we dont consider One UI 7 update, there has been many posts and complaints about green line issue after updates in many models. Its concerning.

Re: Rise in Green Line Issue 🙀

cs_member10 — Mon, 13 Jan 2025 12:25:11 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

● Update software on device: apps screen > Settings > Software update > Download and install > Download > Install now

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

Re: Rise in Green Line Issue 🙀

Nikhilgopi — Wed, 15 Jan 2025 17:06:43 GMT

Yes Sir, In my S22+, I did the latest December 2024 security patch update on 3rd January, 2025 and now i am having a permanent green line and 2 orange line which is visible in white screen. It seems many people are having i have gone through some people with S22 series itself having this issue. But Samsung is being irresponsible for this and the Customer support is not accepting any concerns instead they are forcing us to pay and replace.

This has to be addressed immediately. Everyone facing this issue please contact the support team and let them know many have been affected due to this software update.