topic Re: Error in m30 in Tech Talk

Error in m30

svhegde — Tue, 24 Dec 2019 14:57:03 GMT

How to fix this problem ,where apps are selected alphabetical order & Games hide from home screen but the option is not working

Re: Error in m30

Jaichinnu — Tue, 24 Dec 2019 14:29:27 GMT

are u playing clash of clans

Re: Re: Error in m30

svhegde — Tue, 24 Dec 2019 14:55:24 GMT

yes y

Re: Error in m30

Samsung_Support2 — Thu, 02 Jan 2020 11:01:48 GMT

Hi there,

As screenshot mentioned by you, all the application are in alphabetical order.

However in screenshot Phone pe application have two icon, for that kindly follow below steps:

1- Perform ‘Reset app preference’ (Scroll down notification panel> Setting> Apps> Tap on 3 dots (Upper right corner)> Reset app preference).After doing the above procedure, kindly restart your device and check the performance.

2. Reset the device settings by navigating to Settings >> General Management >> Reset >> Reset Settings.

3. Check your device issue in Safe mode.

For further assistance, register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

Regards,
Team Samsung Members

Re: Re: Error in m30

svhegde — Fri, 03 Jan 2020 13:48:42 GMT

Do you know the meaning of alphabetical order, true balance app showing in 1st & not only phone pe have two icon also 8 ball pool app