topic Battery Drain Issue During Screen-Off Mode in Tech Talk

Battery Drain Issue During Screen-Off Mode

mahemJ — Sat, 14 Dec 2024 14:59:00 GMT

I’ve noticed one more thing: The battery consumption during the day is quite good, with an expected percentage of drain. However, the issue arises when the screen is completely off—it drains significantly, which is quite surprising.

Please note that not any single application was open or downloading or updating anything.

I’ll definitely be highlighting this concern as a request for improvement.

Re: Battery consumption draining issue when acreen is off

Krishna7662 — Sat, 14 Dec 2024 14:28:49 GMT

Hello

Re: Re: Battery consumption draining issue when acreen is off

mahemJ — Sat, 14 Dec 2024 14:32:12 GMT

Re: Battery consumption draining issue when acreen is off

RamkeeHabeeb — Sat, 14 Dec 2024 14:43:58 GMT

Same with my mobile, samsung must fix this issue

Re: Battery consumption draining issue when acreen is off

Yogie09 — Sat, 14 Dec 2024 14:44:16 GMT

Dude, it's obvious you're using a Beta software so these things are expected & should get fixed by the time the stable version is released...for the moment, you can only just highlight issues that you're facing..that's the purpose of the Beta programme..!!

Re: Re: Battery consumption draining issue when acreen is off

mahemJ — Sat, 14 Dec 2024 14:55:37 GMT

Have you read my whole post ?
I am not complaining
I am requesting them to these issues for interception
Dude......!😂

Re: Battery Drain Issue During Screen-Off Mode

DeepakSinghania — Sat, 14 Dec 2024 15:18:51 GMT

Add apps to deep sleep to avoid background battery consumption, follow the steps as screenshot

If you like the information than mark as solution from 3 dots

Re: Re: Battery Drain Issue During Screen-Off Mode

mahemJ — Sat, 14 Dec 2024 15:56:28 GMT

I have been using the Deep Sleeping Apps feature since 2021, when it was introduced with One UI 4 on Android 12.

I have added all non necessary apps into deep sleeping app list
Still facing this power draining issue

Re: Battery Drain Issue During Screen-Off Mode

mahemJ — Sat, 14 Dec 2024 16:00:07 GMT

Look your battery consumption battery percentage dropped while screen is off i have marked in red pencil

Re: Re: Battery Drain Issue During Screen-Off Mode

mahemJ — Sat, 14 Dec 2024 16:02:50 GMT

Choose today instead of last charge

Re: Re: Re: Battery Drain Issue During Screen-Off Mode

DeepakSinghania — Sat, 14 Dec 2024 16:09:01 GMT

Ye lo

Re: Re: Re: Re: Battery Drain Issue During Screen-Off Mode

mahemJ — Sat, 14 Dec 2024 16:49:42 GMT

Check your battery consumption in the midnight its falling even if the screen is off

Re: Re: Battery Drain Issue During Screen-Off Mode

mahemJ — Sat, 14 Dec 2024 16:53:29 GMT

Even @DeepakSinghania 's battery also draining at midnight when screen is completely off and he have added almost all apps into deep sleep

Re: Battery Drain Issue During Screen-Off Mode

cs_member8 — Mon, 16 Dec 2024 12:46:29 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product.

To fix battery drain issue please use the link to perform some easy troubleshooting steps: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps:

1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.

2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support