topic Re: Touch optimization Problem - touch jittering on samsung M34 in Tech Talk

Touch optimization Problem - touch jittering on samsung M34

Vaibav008 — Wed, 04 Dec 2024 17:35:46 GMT

The video describes about the touch jitter problem on samsung m34, and there is no touch jitter while charging the phone. (i don't have tempered glass installed). A huge touch jitter when the 2 thumbs swipe/ hold spontaneously which affects the overall gaming experience in games(call of duty, bgmi, freefire, etc..) when my two thumbs are on screen and my thumb swipe is not that accurate.. i can really feel it. Its not accurately going on point where i swipe my thumb.. for example: i swipe upwards.. it goes upward also but theres a shaking on screen.. i cant AIM properly.. it affects my overall gameplay

And this touch optimization problem can be easily solved by adjusting kernel (this can be solved by samsung software providers by modifying kernels ,where kernel is bios like matter which communicates software to hardware on the phone, and can be done by rooting the phone and installing custom kernels), i saw many m34 users posts in samsung community have this same issue, i requested samsung developers to solve this cons, Has anyone facing this issue?

Re: Touch optimization Problem - touch jittering on samsung M34

souvik22ff — Fri, 22 Nov 2024 18:24:02 GMT

Same problem my m34 i thing this software issue

Re: Touch optimization Problem - touch jittering on samsung M34

souvik22ff — Fri, 22 Nov 2024 18:24:23 GMT

Update your phone

Re: Re: Touch optimization Problem - touch jittering on samsung M34

Vaibav008 — Wed, 04 Dec 2024 17:37:04 GMT

I updated the latest software version, this Issue wasn't solved yet

Re: Re: Touch optimization Problem - touch jittering on samsung M34

dihztu — Mon, 25 Nov 2024 14:55:50 GMT

Re: Touch optimization Problem - touch jittering on samsung M34

cs_member10 — Tue, 26 Nov 2024 04:41:00 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue. We are taking your valuable feedback regarding touch optimization.

● Remove the screen protectors and cover from the device once and check the issue after restarting the device.

Path: Press the power and volume down keys simultaneously for a few seconds.

● Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.

● The clear cache memory of a particular application:
Settings > Apps > Now pick the app you like to clear off the cache memory > Storage > Clear Cache.

● Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

● Enable/ Disable sensitivity touch: Settings> Display >Touch sensitivity.

● Check space availability: Settings > Device Care >Storage.

● Keep your app updated: Tap on Google Play Store app or Galaxy Store> Manage apps & device> Apps available to update> If you want to update apps individually, tap See details and then tap the Update button next to the app you would like to update.

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

Re: Touch optimization Problem - touch jittering on samsung M34

TechieUS — Tue, 03 Dec 2024 02:55:08 GMT

It might be an issue with the battery or power plan for the app. You are a gamer, might be battery has suffered extremes. Or try to change power plan and battery optimization individually for each app/game you like.

Re: Re: Touch optimization Problem - touch jittering on samsung M34

Vaibav008 — Tue, 03 Dec 2024 03:02:34 GMT

All these don't work, battery isn't a problem, kernel configuration matters

Re: Re: Re: Touch optimization Problem - touch jittering on samsung M34

TechieUS — Tue, 03 Dec 2024 03:24:45 GMT

It is also M34 5G and I don't think it there is any device specific problem at all. Try testing in samsung memebers app. https://photos.app.goo.gl/bvwgVr5RBnFwfP3r5

Re: Re: Re: Re: Touch optimization Problem - touch jittering on samsung M34

Vaibav008 — Tue, 03 Dec 2024 14:20:21 GMT

I tried it doesn't make any sense

Re: Re: Re: Re: Touch optimization Problem - touch jittering on samsung M34

Vaibav008 — Wed, 04 Dec 2024 17:26:01 GMT

That was a lack of touch optimization, not a manufacture default or battery issue. it won't affect you much when you use the phone for the basic usage without gaming, the problem will be noticed when you used to play games then touch sensitivity will be pooped off. You're confused off and Don't know the difference between hardware issue and touch optimization issue.

Re: Re: Touch optimization Problem - touch jittering on samsung M34

Vaibav008 — Fri, 06 Dec 2024 15:00:21 GMT

You still not saying "we will try to fix this issue as soon as possible" instead off You're saying "we would request you kindly perform the following steps to resolve your issue"