topic Re: Re: Network issue in games in Tech Talk

Network issue in games

sum834 — Thu, 17 Oct 2024 17:39:34 GMT

I don't know why but for most of the games that I am playing on phone I am facing severe network problems although other things are working fine on the same network. Infact when I am using wifi then also it is working fine but the problem is always coming with mobile network.

Re: Network issue in games

CLAŴ — Thu, 17 Oct 2024 17:41:12 GMT

It is simple to fix

Re: Re: Network issue in games

sum834 — Fri, 18 Oct 2024 03:31:56 GMT

How?

Re: Network issue in games

CLAŴ — Fri, 18 Oct 2024 03:34:27 GMT

Just go to private DNS and type
One.one.one.one
Dns.google
Dns.quad9.com
It will definitely decrease the latency(ping)choose any one from above

Re: Re: Network issue in games

sum834 — Fri, 18 Oct 2024 03:38:31 GMT

The ping is not the problem I am getting very low latency but still unable to play the games stop before joining a game server
And I have already tried dns google it haven't worked

Re: Re: Network issue in games

sum834 — Fri, 18 Oct 2024 03:40:53 GMT

Other than joining the game server every other thing is working smooth on the same game

Re: Network issue in games

CLAŴ — Fri, 18 Oct 2024 03:44:12 GMT

You have an mid range device

Re: Re: Network issue in games

sum834 — Fri, 18 Oct 2024 03:53:12 GMT

Yes

Re: Network issue in games

CLAŴ — Fri, 18 Oct 2024 03:59:22 GMT

Which game do you play

Re: Network issue in games

cs_member10 — Fri, 18 Oct 2024 04:28:31 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that this is the concept of the devices, when your device runs on a 5G network it handles the higher data speeds and increased network demands. while this, device is connected to multiple network terminals, if the device generates heating while using a 5G network and playing a game then it will automatically shift to a 4G network to minimize the heat. However, we are taking your valuable feedback regarding this.

● If you are facing more networks as compared to normal, kindly perform the following steps by the given links to resolve your issue:

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-connectivity/

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

Re: Re: Network issue in games

sum834 — Fri, 18 Oct 2024 04:32:25 GMT

Like genshin impact and Indus battle Royale
Indus works fine over a budget phone then why am I facing issue here

Re: Network issue in games

Krishna_26 — Wed, 26 Feb 2025 08:16:09 GMT

Did you find any solution sir ? I have an A35 I got the same issue , please help

Re: Re: Network issue in games

sum834 — Wed, 26 Feb 2025 08:25:16 GMT

I didn't actually got the solution but I am able to play with the help of vpn