topic Re: Re: Green line issue in Tech Talk

Green line issue

Pulokbty — Mon, 16 Sep 2024 15:24:11 GMT

My Galaxy A73 is having green line issue after update . I Visited the samsung care and they told me that your green line has not came with update it has come due to droping your phone . After hearing that my heart was broken please Samsung fixed it please samsung please

Re: Green line issue

goodthings — Mon, 16 Sep 2024 15:13:57 GMT

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.

Re: Green line issue

goodthings — Mon, 16 Sep 2024 15:14:06 GMT

Your's most welcome to here.

Re: Green line issue

Mgmileshg — Mon, 16 Sep 2024 17:37:32 GMT

Please send a mail to Samaung CEO. If they don't listen, register a complaint on NCF. Also mention how many are facing the same issue. But you'll have to be sure there are no marks of damage on your phone.

Re: Green line issue

cs_member10 — Tue, 17 Sep 2024 05:24:37 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you have already visited the service centre and they have guided you through the information regarding the part replacement after the physical inspection of your device. They will provide you with original parts at a genuine cost. So, the charges applicable to the repair which will confirmed by the service team. They will provide you with original parts at a genuine cost.

Warm Regards,
Samsung Customer Support

Re: Re: Green line issue

Pulokbty — Tue, 17 Sep 2024 05:27:58 GMT

😢😢 they are asking 8,500 what was the fault i have done