topic Re: Re: Customer Care Support in Tech Talk

Customer Care Support

Ashutosh-Singhal — Mon, 08 Jul 2024 15:45:47 GMT

I am a user with blindness, and I believe Samsung's accessibility team should provide support through Be My Eyes App, just like Google, Microsoft, and other big companies do for their users. Be My Eyes is a valuable resource for individuals with visual impairments, and Samsung's support would greatly benefit the blind community.

Please like if agree

Re: Customer Care Support

cs_member10 — Tue, 09 Jul 2024 02:32:40 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

We appreciate you taking the time to share your suggestions and appreciate the time and effort you have spent sharing your valuable feedback. we are continuously working to make our products better and more efficient.

Warm Regards,
Samsung Customer Support

Re: Re: Customer Care Support

Ashutosh-Singhal — Tue, 09 Jul 2024 16:11:06 GMT

You are not fixing reported issues, which reported last year: https://r2.community.samsung.com/t5/Tech-Talk/Innovation-Lab-54-Accessibility/td-p/13862814?src=ShareByUserCM