GOOGLE play services clear data and clear cache will stop google Playstore

jayamfame — Mon, 08 Jul 2024 07:37:11 GMT

In samsung S20 fe 5g Google play services clear data and clear cache will stop Google play store not working

Re: GOOGLE play services clear data and clear cache will stop google Playstore

cs_member10 — Tue, 09 Jul 2024 05:26:26 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue.

1. Restart the device: Press and hold the Power button until the menu pops.
Tap the Restart button and wait for the device to power off and on again.

2. Reset the download Manager:
Step 1: Navigate to the app's screen and tap on Settings.
Step 2: Tap on Apps.
Step 3: Select the 3 dot menu button on the top right-hand side and tap Show System Apps.
Step 4: Scroll down and select Download Manager. Check that the app is enabled (we want the option to show as Disable ).
Step 4: Select Force Stop to shut down just this app. This won't affect any information on the device. Select Force stops on the prompt to confirm.
Note: Kindly confirm that all permissions of Google Play (Play Store) should be enabled.

3. Check Date & Time Settings: Settings> General Management> Date and Time> Make sure Automatic date and time are switched on (toggled to the right & blue).

4. Check available storage space: Settings> Device Maintenance> Storage at the bottom of the screen>Check the available storage. (If your device has less than 20% of storage available, you will need to free up some space.).

5. Remove and re-configure Google Account: Settings>Cloud and Account.> Accounts>Google Account>Remove Account> Remove Account> Add Account> Google> Google Account.> Enter your Google Account password and tap on Next.> Agree.
Note: Depending on the operating system this option may be under a 3-dot menu button on the top right-hand side of the screen.

6. Enable All Related Apps: Settings> Apps> the top right 3 dot menu button and then tap on Show System Apps> Disabled apps from the dropdown> Ensure there are no apps related to Google Play Services or Download Manager in the Disabled apps list.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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GOOGLE play services clear data and clear cache will stop google Playstore

Re: GOOGLE play services clear data and clear cache will stop google Playstore