topic Samsung.com in Tech Talk

Samsung.com

Anand_Avn — Fri, 28 Jun 2024 09:29:42 GMT

Hey anybody know why I'm facing issue whileopening all website start with Samsung.com S U C K all the time.

Tried steps:

▪︎ Changing DNA setting

▪︎ Checked on Different network.

▪︎ Checked on Different browser (samsung internet/ chrome)

▪︎ Clearing browser cache file

▪︎ "Reset all setting" including Security settings Language settings. Accounts. Personal data. Settings for downloaded apps

This same website working well on my friends phone (GT10 PRO)

Re: Samsung.com

cs_member10 — Sat, 29 Jun 2024 10:16:42 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.

The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.

Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-reset/

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

Re: Re: Samsung.com

Anand_Avn — Sun, 30 Jun 2024 01:01:29 GMT

Don't worry gentle man, I'm playing report-report with ur executive.