topic Re: Free Screen Replacement Programme Extended in Tech Talk

Free Screen Replacement Programme Extended

amanjalwehra — Mon, 22 Apr 2024 09:53:57 GMT

Recently, some Galaxy S22 and S21 users complained that the April 2024 update brought a green line issue on display. Reports are appearing from different regions but Samsung India confirmed to offer one-time free screen replacement within three years of purchase

As of April 2024, Samsung users having Galaxy S22 Ultra, Galaxy S21, Galaxy S20, and Galaxy Note 20 series with the green line problem can get free replacements.

Re: Free Screen Replacement Programme Extended

sakuya_bob — Tue, 23 Apr 2024 13:00:29 GMT

Still they will ignore by saying dents, scraches, gaps , not elligble.etc.
If anyone face this then read my recent community posts for ultimate solns to get FOC REPLACEMENT.

Re: Free Screen Replacement Programme Extended

Members_jtqwBK3 — Thu, 25 Apr 2024 08:34:48 GMT

Is the free screen replacement applicable for S20 Ultra purchased from abroad?.Is there any way knowing the eligibility.

Re: Free Screen Replacement Programme Extended

LordTobirama — Fri, 26 Apr 2024 15:00:55 GMT

Will they erase the device data during the replacement of display?

Re: Free Screen Replacement Programme Extended

Nandhuss — Tue, 30 Apr 2024 15:22:52 GMT

Why they exclude S22+ .here I'm facing this green line issue

Re: Re: Free Screen Replacement Programme Extended

amanjalwehra — Thu, 02 May 2024 09:46:38 GMT

Re: Re: Free Screen Replacement Programme Extended

amanjalwehra — Thu, 02 May 2024 09:47:03 GMT

Bro visit center and confirm

Re: Free Screen Replacement Programme Extended

Adnan030 — Mon, 03 Jun 2024 19:16:53 GMT

A few days ago, just after updating my S22 Ultra, I noticed a green line on the screen. I wonder if Samsung will replace the screen for free.

Re: Free Screen Replacement Programme Extended

IzharAhmad — Tue, 11 Jun 2024 18:43:18 GMT

Display problem pink line problem green line problem but service centre gaya tha vahan per koi solution nahin mila unhone directly bol diya ki 21000 ki display kya fayda itna phone Lene se koi bhi service theek nahin hai

Re: Free Screen Replacement Programme Extended

sandipwgh — Sat, 15 Jun 2024 04:09:19 GMT

Samsung note twenty four ultra display line problem

Re: Free Screen Replacement Programme Extended

SKHARUN — Wed, 26 Jun 2024 16:31:52 GMT

Samsung galaxy s20 display green line

Re: Free Screen Replacement Programme Extended

mahato70 — Thu, 27 Jun 2024 15:52:48 GMT

Is the offer availabe now?

Re: Re: Free Screen Replacement Programme Extended

amanjalwehra — Mon, 15 Jul 2024 04:07:20 GMT

Don't know brother, you way contact service center

Re: Re: Free Screen Replacement Programme Extended

sgq8 — Fri, 16 Aug 2024 17:13:49 GMT

I have s22 ultra, purchased from abroad, i asked samsung india, they said no warrenty in india.

Re: Re: Free Screen Replacement Programme Extended

sgq8 — Fri, 16 Aug 2024 17:15:16 GMT

Today i ask the display free change extended up to september 30.

Re: Free Screen Replacement Programme Extended

MadhuriM — Sun, 25 Aug 2024 11:12:44 GMT

Got green line issue after software update on my s22ultra yesterday. Brought on august 2022. How to resolve it.? Pls respond.

Re: Free Screen Replacement Programme Extended

MadhuriM — Sun, 25 Aug 2024 11:13:31 GMT

Any time extension of free screen replacement time in india for green line issue?

Re: Re: Free Screen Replacement Programme Extended

Sumeshpengad — Thu, 05 Sep 2024 06:37:04 GMT

I'm also, very disappointed 😞

Re: Free Screen Replacement Programme Extended

mdsohel1999 — Wed, 18 Sep 2024 04:32:12 GMT

I have samsung z fold 2 few days ago I updated and came green line issue.can samsung company replacement it😭

Re: Free Screen Replacement Programme Extended

masihur_rahaman — Mon, 30 Sep 2024 11:08:32 GMT

I am writing to express my dissatisfaction with the service I have received from your authorized service center regarding a green line issue on my Samsung Galaxy S22 Ultra mobile phone.

I purchased the phone approximately two years ago and have been a loyal customer of Samsung, having previously owned the S10, Note 20 Ultra, S21 Ultra, and now the S22 Ultra.

After updating my phone, a green line appeared at the top of the screen, which was quite bothersome. I promptly took the phone to your authorized service center for assistance.

Initially, I was informed that the issue was due to liquid damage, which would be considered a hardware issue. However, I firmly stated that I had never used the phone in water and that I always use an original Samsung tempered glass screen protector and cover. I presented my invoice as proof of my purchase.

Upon further inspection, they claimed that there was a dent in the frame, which they alleged was the cause of the green line. I clarified that the dent had been there before the green line appeared. Despite my explanation, they insisted that it was my fault and that they were certain the green line was a result of the update.

I was then quoted a significant amount of 23,000 rupees for a new display. As a premium user who has consistently chosen Samsung products, I am deeply disappointed with the service I have received.

I kindly request your immediate attention to this matter and expect a satisfactory resolution. I would appreciate a thorough investigation into the cause of the green line issue and appropriate compensation for the inconvenience I have faced.