topic Re: S24 Ultra Battery Performance/Heating Issues in Tech Talk

S24 Ultra Battery Performance/Heating Issues

Amit2402 — Wed, 06 Mar 2024 19:53:29 GMT

Hey Everyone,

I have bought a new S24 Ultra. After using it for almost a week I observed that it's battery is draining very fast. Moreover it is charging very slow even with 45W charger. But that was not the case before 1st week of usage. It was charging very quickly and was giving good battery backup. Now it has some heating issues as well. I am not sure what could be the possible reason for that. Can anyone please suggest me if this is same for everyone else or what could be the solution to fix this. Any recommendations would be greatly appreciated. Thanks in advance.

Re: S24 Ultra Battery Performance/Heating Issues

Syed29 — Wed, 06 Mar 2024 21:23:30 GMT

Did you try resetting your device? If the issue still persists then please visit the service center

Re: S24 Ultra Battery Performance/Heating Issues

Ultra_Devil — Thu, 07 Mar 2024 01:17:12 GMT

Hey Amit, check my recent post for battery performance optimisation.. you will thank me later.. 😉

Re: S24 Ultra Battery Performance/Heating Issues

goodthings — Thu, 07 Mar 2024 01:59:14 GMT

Your's device is very new, so please wait for some time and give it some time for better performance. So please don't bothered about this. If you like please accept as a solution it's help to others users also, click 3dots in my reply section and click on accept solution. Thanks.

Re: S24 Ultra Battery Performance/Heating Issues

goodthings — Thu, 07 Mar 2024 01:59:30 GMT

Your's most welcome to here.

Re: S24 Ultra Battery Performance/Heating Issues

goodthings — Thu, 07 Mar 2024 01:59:47 GMT

Congratulations for your AI S24 Ultra. Thanks.

Re: S24 Ultra Battery Performance/Heating Issues

cs_member10 — Thu, 07 Mar 2024 11:18:33 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, kindly follow the given steps to resolve your issue.

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Fast charging: https://www.samsung.com/in/support/mobile-devices/my-galaxy-device-is-not-fast-charging-how-do-i-fix-it/

For battery drain issue we want to inform you that when you initially use the terminal, the battery consumption may be rapid due to learning battery usage patterns and application of performance optimization. It will stabilize after a certain period, but if you still have problems, kindly visit a service center.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

Re: Re: S24 Ultra Battery Performance/Heating Issues

Amit2402 — Thu, 07 Mar 2024 12:25:05 GMT

Yes already did multiple times.

Re: S24 Ultra Battery Performance/Heating Issues

JithinAjith — Sun, 07 Apr 2024 08:56:16 GMT

Settings 》Google 》Devices 》Turn off scan for nearby devices
Settings 》Connections 》More connection settings 》Printing 》Turn off default printing service
Device care 》Battery 》Background usage limit 》Deep sleeping apps 》 add apps
Settings 》Location 》Improve Accuracy 》Turn off Bluetooth and WiFi scanning