topic Re: Galaxy Store App issues: in Tech Talk

Galaxy Store App issues:

Ashutosh-Singhal — Sun, 23 Jun 2024 09:07:27 GMT

Can't see the recentally updated apps.

If we select helpfull button under any feedback one like decreases.

Always 5 stars already selected while giving any feedback instead of 0 stars.

Shows wrong last update info and Version specially for Samsung TalkBack App.

So many developer contact Email IDs and Phone Number don't work for Indian Users specially Samsung Accessibility related Apps like Samsung TalkBack, Samsung TTS and Samsung Bixxxby Vision etc..

App Rating is not available for asking: How much This App Accessible for Disabled Users.

Don't get any notification when someone click on Helpfull for our feedback.

I hope These issues will fixed soon.

Re: Galaxy Store App issues:

AshishRan — Mon, 12 Feb 2024 13:57:41 GMT

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Re: Galaxy Store App issues:

cs_member8 — Tue, 20 Feb 2024 11:44:35 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you to share the log file. This will help us to further investigate and resolve this issue. However, we are taking your valuable feedback regarding this.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

Re: Galaxy Store App issues:

AshishRan — Sat, 24 Feb 2024 15:24:40 GMT

#innovationlab

Re: Galaxy Store App issues:

AshishRan — Thu, 14 Mar 2024 06:45:55 GMT

# InnovationLab