topic Re: Re: Software Update in Tech Talk

Software Update

sanjoybagchi — Sat, 24 Feb 2024 13:12:18 GMT

If my phone damage(like color line in screen, heating issue, etc..) after software update then who is responsible for that?

I am confused.

Re: Software Update

Pocku — Sat, 24 Feb 2024 13:20:34 GMT

Samsung offcourse

Re: Re: Software Update

sanjoybagchi — Sat, 24 Feb 2024 13:23:44 GMT

Most of time they refuse...if are you in the warranty period then you can scape else what you will do? Buy extra insurance? Or if you leave that you invest that money for 1 yr.

Re: Software Update

Anonymous — Sat, 24 Feb 2024 13:27:26 GMT

In paperwise Samsung of course. But if you expired the warranty period then Samsung usually refuse to change it display free of cost

Re: Re: Software Update

sanjoybagchi — Sat, 24 Feb 2024 13:31:07 GMT

Thats the point , if I buy S24 Ultra then invested more the 1 lakh for 1 Yr after that any thing happened(SW update) you need to invest again.

Re: Software Update

goodthings — Sat, 24 Feb 2024 13:59:46 GMT

By operation of laws Samsung is responsible for this above-mentioned issue if not any physical or liquid damage on the device and it's occurred due to only after update. If you like please accept as a solution it's help to others users also, click 3dots in my reply section and click on accept solution. Thanks.

Re: Software Update

jammy900 — Sat, 24 Feb 2024 14:20:54 GMT

Samsang note 20 ultra green liene display bad quality

Re: Software Update

muhammadmpp — Sat, 24 Feb 2024 14:56:27 GMT

If there is a warranty, the company will definitely make it ready

Re: Software Update

cs_member10 — Sun, 25 Feb 2024 03:56:35 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

As we have checked your issue already has been resolved. If you have any further queries please feel free to get in touch with us.

Warm Regards,
Samsung Customer Support