topic Re: Wireless audio deterioration bug on One UI 6 in Tech Talk

Wireless audio deterioration bug on One UI 6

SammyUser0036 — Fri, 09 Feb 2024 15:39:32 GMT

Sometimes when I connect my earbuds to listen to music, it sounds horrible, as if my earbuds were just dunked in the water. After analyzing the issue from every angle possible, turns out that restarting the device solves the problem, and my earbuds again produce the same kind of audio that they usually produce. This issue has been happening since One UI 6 (January patch).

Please fix this issue at the earliest.

Device being used: Galaxy S21 FE (Exynos)

Earbuds being used: Galaxy Buds Live (Galaxy Wearable app installed and connected to my buds)

Re: Wireless audio deterioration bug on One UI 6

Glimpse — Fri, 09 Feb 2024 15:38:13 GMT

I haven't used samsung earbuds but using jabra lite 7 and oneplus wireless buds , the only area i felt there is no decrement is audio . Still felt felt its the same

Re: Wireless audio deterioration bug on One UI 6

Royal_RJ — Fri, 09 Feb 2024 15:38:14 GMT

I am also facing issues, not the but when I listening music then automatically stop after 3 to 4 minutes.

Re: Wireless audio deterioration bug on One UI 6

SANJAYRAMU — Mon, 19 Feb 2024 14:03:48 GMT

I am also facing the issue in a way when hearing only music it will be perfect, at the same time i receive a call i can attend and speak after the call the music won't audible even the sound is full

Re: Wireless audio deterioration bug on One UI 6

cs_member10 — Wed, 21 Feb 2024 15:11:26 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query kindly perform the following steps to resolve your issue.

Kindly open the Galaxy Wearable App.
Tap on General.
Reset.

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

Re: Wireless audio deterioration bug on One UI 6

AJg247 — Wed, 12 Jun 2024 17:20:56 GMT

I have samsunf s7 tab fe and s23 fe both sound distorted at all volume levels around mids, after 6.1 update pl help