topic Re: Mobile Data working issue after One UI 6.0 Update in Tech Talk

Mobile Data working issue after One UI 6.0 Update

Ashutosh-Singhal — Sun, 23 Jun 2024 09:15:14 GMT

After Samsung UI 6.0 update whenever i start or restart my mobile my mobile data does not work untill i change my Network Mode from the setting. I was not facing this issue before Samsung UI 6.0 update. I have already done basic truble shooting even reset mobile all network settings but no improvement. This is a bug of Samsung UI 6.0. Kindly fix it.

Many Samsung users registered same issue on Samsung Members App but no solution even after Samsung UI 6.1 Update.

This is not network service provider issue neither other brand users would register complain on various social media.

Re: Mobile Data working issue after One UI 6.0 Update

Glimpse — Sat, 10 Feb 2024 05:57:00 GMT

Yes. I too face it. But i feel it happens because of slightly low network coverage. I don't think it is a bug . You can click on flight mode and return back you will get proper network coverage and mobile data back. Hope it helps you

Re: Mobile Data working issue after One UI 6.0 Update

BharathKBs — Sat, 10 Feb 2024 08:47:40 GMT

Actually the issue is not with the one ui 6 update it is due to the google play system update.

As I type this my device is running on one ui 5.1 with dec security patch along with latest january google play system update. After the google play system update yesterday i have only 2 network bars in my status bar and occasionally it goes to 3 but not to the fullest.

Re: Re: Mobile Data working issue after One UI 6.0 Update

Ashutosh-Singhal — Sat, 10 Feb 2024 08:53:54 GMT

But my area networks coverage is nice.

Re: Mobile Data working issue after One UI 6.0 Update

PhiLipVaLvi — Tue, 13 Feb 2024 15:52:32 GMT

Same issue with my M33 5g. Signals getting frequently getting to drop. @samsungindia, please resolve this issue.

Re: Mobile Data working issue after One UI 6.0 Update

cs_member10 — Tue, 20 Feb 2024 05:51:08 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

Re: Re: Mobile Data working issue after One UI 6.0 Update

Ashutosh-Singhal — Tue, 20 Feb 2024 08:34:58 GMT

I have already tried it but i am getting drafted responses. Samsung should really improve its post sail services.