topic Having Issue with recoding gameplay sound in Tech Talk

Having Issue with recoding gameplay sound

iZac — Sun, 17 Dec 2023 06:01:48 GMT

Need Help Please -

Before I could do screen Recording for my Gameplay with sound

But I like the Option in Gaming Booster Setting to have the Folating Recod Icon

After I click on Gaming Booster Setting & set the Icon, it does not record Gameplay Sound :(

YES I have chosen the MEDIA option, but it does record sound with Mic, but that also recods surrounding Noises

Is there a way to STOP the Gaming Booster Setting or revert to original ?

I even unistalled Gaming Hub, thing this could be casing the issue, but still have issue with NO Recording sound

Felt its one of these 2 Apps that I felt could cause this, because after I on these it messed up

I even format my Phone (Fold 5) and now again stuck with no Recording sound again :(

Cause I click on these Two Apps

Re: Having Issue with recoding gameplay sound

dj9494 — Sun, 17 Dec 2023 06:07:14 GMT

Try contacting Samsung from get help and report this

Re: Having Issue with recoding gameplay sound

cs_member10 — Tue, 19 Dec 2023 11:13:55 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you to enable the floating record option, please follow the below steps:-
Game booster>settings>enable shortcut bar.
To record gameplay with only game sound and not surrounding sound:
click record>Media

To revert to the original settings, you have to clear the Game Booster app data, kindly follow the given steps to clear the data of game booster :

1)Settings>Apps.
2)Enable System apps.
3)Open game booster>storage>clear data.

If the issue persists kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support