topic Mic issue in Tech Talk

Mic issue

PrashantJagtap — Tue, 17 Dec 2019 09:03:49 GMT

I found that my Galaxy on 6 Mike is not working properly.

Same issue is reported in Sept 19.plz guide if anyone have experience of this problem.

Re: Mic issue

ma_nnu — Tue, 17 Dec 2019 17:05:12 GMT

don't worry brother check diagnostic in members application then even problem is not solved contact near Samsung service center 🥰😊

Re: Mic issue

Samsung_Support2 — Fri, 20 Dec 2019 05:34:21 GMT

Hi there,

Please perform the following steps to resolve the issue:
1- Perform Interactive checks through Samsung Members app (Samsung Member> Get Help> Interactive checks->mic).
2- Check the mentioned issue in safe mode.
3- Check for the latest device O/S (Scroll down Notification panel >Settings >Software Update >Download updates manually).
For further assistance, register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

Regards,
Team Samsung Members