topic Re: Widevine L3 problem in Tech Talk

Widevine L3 problem

Lordsonoo7 — Fri, 28 May 2021 07:36:13 GMT

Do not install one ui 3.1 if you are subscribed with Netflix.... Samsung downgraded widevine L1 to L3.. so you can't watch the content in HD.. L3 supports only SD..

It's been two months .. still they didn't solve the issue

#widevine

#NoHd

#samsung

#oneui3.1

Re: Widevine L3 problem

himansh221 — Fri, 28 May 2021 07:59:59 GMT

After updating

Re: Widevine L3 problem

DarkClawX — Fri, 28 May 2021 14:21:15 GMT

Model??

Re: Re: Widevine L3 problem

Lordsonoo7 — Sun, 30 May 2021 07:39:16 GMT

Samsung galaxy tab s6

Re: Re: Widevine L3 problem

Lordsonoo7 — Sun, 30 May 2021 07:42:23 GMT

Your device model?

Re: Widevine L3 problem

cs-member13 — Mon, 31 May 2021 18:58:47 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Re: Widevine L3 problem

Vishal147 — Thu, 09 Jun 2022 15:20:06 GMT

I'm facing the same problem, can something be do e about it?

Re: Re: Widevine L3 problem

Lordsonoo7 — Thu, 09 Jun 2022 15:40:20 GMT

Problem solved for me ... after factory reset.
I thought it was the update.. but it wasn't.
Try factory reset

Re: Widevine L3 problem

mrk89 — Fri, 08 Dec 2023 17:39:05 GMT

how to fix this problem in samsung c9 pro?

Re: Re: Widevine L3 problem

Lordsonoo7 — Sat, 09 Dec 2023 03:24:42 GMT

Problem solved for me ... after factory reset.
I thought it was the update.. but it wasn't.
Try factory reset