A51 -Network issues

Ceevee — Fri, 03 Nov 2023 03:49:22 GMT

Guys

Anyone facing network & wifi catching powerless issued in A51.

I feel so!

Any idea to fix it?

Re: A51 -Network issues

chinku2203 — Fri, 03 Nov 2023 03:55:16 GMT

Bhai S23 ultra me bhi same network issues hain

Re: Re: A51 -Network issues

Ceevee — Fri, 03 Nov 2023 04:21:37 GMT

I think.. All samsung users facing these issues

Re: A51 -Network issues

cs_member10 — Fri, 03 Nov 2023 11:01:12 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern kindly perform the following steps to resolve your issues.

Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-connectivity/

Galaxy device Wi-Fi issue:
Note: For wi-fi range kindly contact to your network service provider.

Forget the Network: Settings > Connections > Wi-Fi > Wi-Fi network > Tap and hold the Wi-Fi network that you're having trouble with until the menu allows you to select Forget Network.

Restart the Router and Mobile Device.

Reset settings: Settings > General Management > Reset.
Reset network settings: Reset Wi-Fi, Bluetooth, and other network settings to their default.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-reset/

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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