topic Re: Re: Good Lock HomeUp not working in Tech Talk

Good Lock HomeUp not working

Rajan_Pandey — Tue, 31 Oct 2023 04:00:23 GMT

After stable version update in Samsung S23 Ultra, HomeUp not working in Good Lock..

Re: Good Lock HomeUp not working

ArunMV — Tue, 31 Oct 2023 04:15:16 GMT

Yes. Stable version has been released still we haven't got home up and lock star updates. How long should we wait for this?

Re: Good Lock HomeUp not working

Gajendras24 — Tue, 31 Oct 2023 04:17:02 GMT

I am having same issue

Re: Good Lock HomeUp not working

æswathama — Tue, 31 Oct 2023 04:23:52 GMT

So then it's not stable .. it's a refined beta .. home up is a must for me ... not updating to oneui6 then ..

Re: Good Lock HomeUp not working

Techie87 — Tue, 31 Oct 2023 04:37:16 GMT

Yes they are making new versions of Lockstar and Home up for one ui 6. All other modules are working.

Re: Good Lock HomeUp not working

Anonymous — Tue, 31 Oct 2023 04:39:07 GMT

Home UP app is not yet made compatible with One UI 6.0. Developers had to make changes in the application to make it support new OS. And it is One UI 6.0 stable version which is released for S23 series (for beta user only as of now) not any other beta version. Beta 9 was the last beta update.

Re: Good Lock HomeUp not working

Techie87 — Tue, 31 Oct 2023 13:27:46 GMT

Lockstar for One ui 6 available

Re: Re: Good Lock HomeUp not working

Techie87 — Tue, 31 Oct 2023 13:29:00 GMT

https://quickshare.samsungcloud.com/kvHqAwlUowe2

Re: Re: Re: Good Lock HomeUp not working

Techie87 — Tue, 31 Oct 2023 13:29:20 GMT

Link to download

Re: Good Lock HomeUp not working

cs_member10 — Tue, 31 Oct 2023 14:26:04 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file, we cannot analyze this issue. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support