topic Re: Regarding RCS Problem in Tech Talk

Regarding RCS Problem

TechiePradhumn — Sun, 18 Jun 2023 02:23:37 GMT

As we know that from few weeks, RCS is not working in Samsung Message app. I don't know the actual reason but if you use Google Messages, you can use RCS too.

I have Jio SIM card and my friend have Vi SIM card, we both have chat features and internet turned on but we unable to see delivered and seen symbol with Samsung Message.

As I switched to Google Message, we both are able to see delivered and seen messages. Remember that my friend is still using Samsung Message app.

According to my experience, I think that there is some networking problems with Jio and Samsung messages as we cannot use chat features with Jio.

Solution

If you want to use chat features/ RCS, try to check with Google Messages, it will work.

If you're using chat features with Jio on Samsung Message app, please let me know.

If you know any solution, your reply will be appreciated.

Thank You

Pradhumn

Re: Regarding RCS Problem

user963 — Sun, 18 Jun 2023 04:20:57 GMT

Yes same problem i had ihave jio sim but now i can use rcs is working now

Re: Re: Regarding RCS Problem

TechiePradhumn — Sun, 18 Jun 2023 04:28:02 GMT

In Jio with Samsung Message app?

Go to settings/ connections/ more connection settings them share screenshot.

Re: Re: Re: Regarding RCS Problem

user963 — Sun, 18 Jun 2023 05:05:21 GMT

Yes

Re: Re: Re: Re: Regarding RCS Problem

TechiePradhumn — Sun, 18 Jun 2023 06:35:33 GMT

Okay

Re: Re: Re: Re: Re: Regarding RCS Problem

user963 — Sun, 18 Jun 2023 11:41:50 GMT

When i use 4g it works but when i use 5G it is not working

Before screenshot is when i was using airtel 4g

Re: Re: Re: Re: Re: Re: Regarding RCS Problem

TechiePradhumn — Sun, 18 Jun 2023 10:30:18 GMT

But not in my case not showing in 4G.

Re: Re: Re: Re: Re: Re: Re: Regarding RCS Problem

user963 — Sun, 18 Jun 2023 11:41:32 GMT

I was using airtel 4g that tme it was working but when u switched to jio 5G, it is not working i think some problem with jio

Re: Re: Re: Re: Re: Re: Re: Re: Regarding RCS Problem

TechiePradhumn — Sun, 18 Jun 2023 14:51:03 GMT

Hmm, I think so.

Re: Regarding RCS Problem

cs-member11 — Mon, 19 Jun 2023 13:47:45 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for your concern. We acknowledge your issue and we would like to inform you that Rich communication service is disabled by the network service provider kindly contact them to enable the service.

Jitendra_Mishra — Thu, 28 Sep 2023 09:02:05 GMT

मैं एयरटेल चला रहा हूँ फिर भी chat feature काम नहीं कर रहा है

Re: Re: Regarding RCS Problem

TechiePradhumn — Thu, 28 Sep 2023 16:26:40 GMT

5G use kar rahe ho kya?

Agar Haan to 5G me abhi chat features work nahi kar raha hai samsung me. Sayad kuch time baad compatible ho jaaye.