topic Re: performance issue in Tech Talk

performance issue

sandysamsung — Mon, 09 Dec 2019 06:14:33 GMT

I have Samsung M30S.. applications performance getting slow since I bought it.. it was fabulous in first 10 days. I was happy with decision to bought it.. but now it's frustrating with performance issue.. please suggest if what should I do with it....

Re: performance issue

Alex91 — Mon, 09 Dec 2019 06:21:19 GMT

Keep your device up to date with Nov Security patch.

Re: Re: performance issue

sandysamsung — Mon, 09 Dec 2019 06:53:23 GMT

already done... with Nov..

Re: performance issue

viral_vaghela_ — Mon, 09 Dec 2019 15:15:26 GMT

I have a solution for you

go on android recovery and do hard reset and make sure that you backup all your stuff

Re: performance issue

neranj — Tue, 10 Dec 2019 08:38:44 GMT

hard reset is totally waste and it will harm your phone in some manner

Re: performance issue

Samsung_Support4 — Thu, 12 Dec 2019 06:22:13 GMT

Hi there,

Please follow the below mentioned steps in order to resolve the issue:-

>Clear the Cache of the apps (setting>>apps>>apps>>storage>>clear cache).

>Do the reset app preference (setting>>apps>>three dots on the right top>>reset app preferences).

>Clear the RAM memory of device (Scroll down notification panel > Setting> Device care >Memory> Clean Now).

> Stop the background running app (Tap on the left soft key and close all the running apps).

For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).

Regards,

Team Samsung Members