topic Re: my device performing slow in Tech Talk

my device performing slow

Paul1988 — Sun, 08 Dec 2019 13:17:38 GMT

Last few weeks my samsung galaxy A20 performing slow. In gallery and in few other apps which I download from Google play.

Please if anyone can help please do

Re: my device performing slow

VipinKumarSoni — Sun, 08 Dec 2019 13:54:07 GMT

minimum 20% of Internal memory should be free for OS working
first check your internal memory

Re: my device performing slow

VipinKumarSoni — Sun, 08 Dec 2019 13:54:55 GMT

or you can check my new post

Re: my device performing slow

vivasatheking — Sun, 08 Dec 2019 14:45:47 GMT

go in settings and devi care clear it all and optimise it.

Re: Re: my device performing slow

Paul1988 — Sun, 08 Dec 2019 15:39:13 GMT

I did but still having this problem. thank you for your advice

Re: my device performing slow

Samsung_Support2 — Tue, 10 Dec 2019 04:31:53 GMT

Hi there,

Please perform the following steps:
>Clear the RAM memory of device (Scroll down notification panel > Setting> Device care >Memory> Clean Now).
> Stop the background running app (Tap on the left soft key and close all the running apps).
>Check for the latest device O/S (Scroll down Notification panel >Settings >Software Update >Download updates manually).
For further assistance, register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

Regards,
Team Samsung Members

Re: Re: my device performing slow

Paul1988 — Wed, 11 Dec 2019 16:38:35 GMT

thank you but still slow my gallery and some apps