topic Samsung Smart Tutor Innovation Lab #54 Accessibility in Tech Talk

Samsung Smart Tutor Innovation Lab #54 Accessibility

Ashutosh-Singhal — Thu, 14 Sep 2023 13:01:56 GMT

#Innovationlab

Please give audio sharing feature in Samsung Smart Tutor app for Samsung agent who control our mobile when we face any issue in our Samsung mobile but agents can not help us if Consumer is a Samsung Talkback user/Blind like me because this app does not support audio sharing feature unlike Display sharing feature. In the result Samsung agents can't listen Samsung Talkback sound thats why they do not help me.

Please like if agree.

Re: Samsung Smart Tutor #Innovationlab Accessibility

cs_member10 — Sat, 20 May 2023 11:32:31 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your feedback. We have noted down the feedback. We are continuously working for making our products better and more efficient.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support