Bluetooth connection problem

nash774 — Mon, 01 May 2023 05:11:28 GMT

I have Galaxy A22 5g but after the last two updates I am facing connection problems is my both bluetooth devices. When I connect my Boat headphones to the phone after 30 seconds the voice keeps breaking. Also, I have oneplus earbuds on that when I connect to them with phone after some while it gets automatically disconnected but the (sign of bluetooth logo when we are connected is not changing, so I am not able to know whether I my earbuds are connected or not.).

Re: Bluetooth connection problem

cs-member11 — Tue, 02 May 2023 11:42:53 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Reset app preferences.
Settings > Apps > More option or on three dots at the top right corner of the screen > Reset App Preferences.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Bluetooth connection problem

Re: Bluetooth connection problem