topic Re: Bluetooth connection problem in Tech Talk

Bluetooth connection problem

nash774 — Mon, 01 May 2023 05:18:09 GMT

I have Galaxy A22 5g but after the last two updates I am facing connection problems is my both bluetooth devices. When I connect my Boat headphones to the phone after 30 seconds the voice keeps breaking. Also, I have oneplus earbuds on that when I connect to them with phone after some while it gets automatically disconnected but the (sign of bluetooth logo when we are connected is not changing, so I am not able to know whether I my earbuds are connected or not.).

I also reached to samsung tutor and did all the steps they had told me from clearing cache of bluetooth to reset setting but none of them working

Re: Bluetooth connection problem

mhdShafi — Mon, 01 May 2023 08:37:49 GMT

Same issue

Re: Bluetooth connection problem

Karthik3771 — Mon, 01 May 2023 09:48:39 GMT

Sir same issue sir same phone with that sir volume keys if you press also ringtone volume goes down not the media

Re: Re: Bluetooth connection problem

nash774 — Tue, 02 May 2023 04:52:02 GMT

This also keeps happening to me.
This is a bug
Do one thing
Settings > General management > Reset > Reset all setting
I think this will help🙂

Re: Bluetooth connection problem

cs-member11 — Tue, 02 May 2023 11:44:24 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Re: Bluetooth connection problem

mlizan — Sat, 19 Oct 2024 21:49:33 GMT

Why my Bluetooth can't connect to my phone