topic Re: s10 plus in Tech Talk

s10 plus

twinkal88 — Wed, 04 Dec 2019 02:27:36 GMT

My s10 plus charging is very slow

Re: s10 plus

rausaheb — Wed, 04 Dec 2019 02:53:02 GMT

Do not plug into a extension use a wall point and remove any protection case while charging and avoid using the smartphone while charging . If the problem presists change the adaptor.

Re: s10 plus

DevanshMishra205 — Wed, 04 Dec 2019 02:53:10 GMT

Make sure that you are using the Samsung Fast Charger which was provided in the box.
USB Cable also affects the charging speed so I will recommend you to use the USB Type C cable of Samsung.

Re: s10 plus

AlluriPavan — Wed, 04 Dec 2019 04:42:46 GMT

Hi twinkal88,Use original 15watt or 18 watt charger for your s10plus,it may help in this case.

Re: s10 plus

Samsung_Support1 — Mon, 09 Dec 2019 06:13:45 GMT

Hi there,

Please perform the following step to resolve slow charging issue:

1- Charge the device with the original charger.

2- Follow standard battery charging procedure (charge a fully discharged the battery in Switch-off mode up to 150 mins).

3- Perform Interactive checks through the Samsung Members app (Samsung Members> Get Help> Interactive checks->charger/USB).

For further assistance, register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

Regards,
Team Samsung Members