Problem A70 mobile

KalyanGain — Tue, 12 Nov 2019 02:08:09 GMT

Sir plz camera Quality improve and Pringer print Properly not working plz slove this problem

Re: Problem A70 mobile

Samsung_Support4 — Tue, 03 Dec 2019 08:51:11 GMT

Hi there,

Please follow the below mentioned steps to resolve the Fingerprint issue-

- If any screens guard/tampered glass/protection film is available then first disables the fingerprint settings and then removes the screen guard.

- Once screen guard is removed now register the fingerprint again and check the issue

- Run the device in Safe mode and check the issue

Please follow the below mentioned steps in order to resolve the Camera issue:-

-Clear the Cache of the camera (setting>>apps>>camera>>storage>>clear data and cache).

-Do the reset settings of the camera (camera>>setting>>reset setting).

For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).

Regards,

Samsung Members Team