camera software

ajaykharwa1996 — Thu, 14 Nov 2019 09:02:40 GMT

Back camera A8 star 24mp but in setting 16 mp camera showing

Please update software of tha camera a8 star

Re: camera software

Samsung_Support4 — Tue, 03 Dec 2019 07:24:16 GMT

Hi there,

Please follow the below mentioned steps to resolve the issue.

- Check the Picture size (Camera Capacity) in camera setting (It should be Max according to Camera Capacity).

- Clear Cache of the camera (setting>>apps>>camera>>storage>>clear data and cache).

- do the reset setting of camera (camera>>setting>>reset setting).

For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions)

Regards,

Team Samsung Members