topic Re: Re: s10, network issue in Tech Talk

s10, network issue

mustjab — Sat, 02 Nov 2019 02:14:11 GMT

Hi samsung, any one facing network problem in Galaxy s10?

I am facing big problem with airtel sim. Same place other mobile (airtel sim) giving 4 signal bar good internet speed and network strength. But in galaxy s10 showing only 1and 2 signal bar.

Please help me out the solution

Re: s10, network issue

Samsung_Support6 — Mon, 25 Nov 2019 13:38:22 GMT

Hi there,
Please note that device speed may vary based on multiple external factors. Kindly follow the mentioned steps to resolve the issue in your device.

1) Ensure that network frequency of your device should be selected on Auto-mode.

Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).

2) Search for the Network Manually by the steps as mentioned:

Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search.

3) You may check by exchanging the SIM in SIM slots.

4) Insert different SIM card in your mobile and check if the issue is resolved or not.

If still issue persists then we would suggest you to contact your service provider.

Regards,
Team Samsung Members

Re: Re: s10, network issue

mustjab — Fri, 29 Nov 2019 11:51:33 GMT

dear samsung, I followed whatever instruction you told me, but the problem was still there as before the network issue, please do you tell me the solution?