topic Re: Hang problem in Tech Talk

Hang problem

singh500lucky — Fri, 21 Oct 2022 14:34:13 GMT

In between 2 days why my samsung s21 fe behaves like a 10000 phone .it is very laggy non responsible i also restarts and restarts but same results.plz help me if anyone known this bug

Re: Hang problem

Naitik_panchal — Fri, 21 Oct 2022 14:36:18 GMT

Hey dude..

I'm facing many issues on my Samsung s21 FE.

1) AOD(Time) up-down issue.

2) app installing time is 23 second. Is too much longer than my micromax in 1 (3 second).

3) when I'm scrolling social media like instagram & YouTube I feel gitter.

4) my mobile's pick britness is 1200 nits Even so i can't see contant in sunlight.

5) Front & rear stabilization is little bit stable videos but not as many YouTubers show in their videos, even OnePlus 9r's stabilization is far better than my device.

6) when I see movie side by side on my device and Micromax in 1 so I feel gitter in my device, not smooth as In 1.

I feel 48k money is west. 🥲

Can Samsung replace my device?

Re: Hang problem

Phoenix10 — Fri, 21 Oct 2022 15:18:14 GMT

I have noticed this too initially. But I can tell you that the device gets better with time. This lagging problem is most evident after restarting the device. After 30 minutes-1 hour the device feels a lot smoother. Samsung should fix this issue. It's a flagship device after all. That's why I have enabled auto restart every morning. I usually wake up an hour or two after the phone restarts and when I start using the phone it feels smooth.

Re: Hang problem

cs_member8 — Tue, 01 Nov 2022 20:58:42 GMT

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

Check space availability:

Is there sufficient space available on your device?
Kindly check the space on your device:
Path: Settings > Device Care >Storage

To improve the device performance there should be sufficient space. Request you to keep at least a ''minimum 20% internal memory free''.

Kindly check RAM in your device:-
Path: Settings>Device care>Memory.

To improve the performance RAM of the device should be free. So, clear the RAM memory once a day.
Check app cache
Does the device hang while accessing any particular Application/Game etc?

Please follow the below steps
1- Clear app cache through Device care:

Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on Device care.
Step3: Tap on Storage.
Step4: Tap on CLEAN NOW.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

Re: Hang problem

MAA110 — Fri, 04 Nov 2022 15:36:02 GMT

Yes some times it lags